Server Assistant (Food Runner/Support)

The Chatham Inn, Relais & Chateaux • Chatham, MA

just now • $13 - $15 • Onsite

About The Position

The Server Assistant (Food Runner/Support) plays a critical role in maintaining the rhythm, flow, and energy of the dining room. This position supports servers and leadership to ensure every guest experience feels seamless, polished, and welcoming — without ever feeling stiff or formal. This role is ideal for someone looking to grow within hospitality and learn the foundations of elevated service.

Requirements

• Energetic, attentive, and detail-oriented
• Passionate about hospitality and guest experience
• Professional in appearance and demeanor
• Able to work efficiently in a fast-paced environment
• Willing to learn food and wine fundamentals
• Available for evenings, weekends, and peak summer season
• A strong work ethic and positive attitude are essential.

Nice To Haves

• Previous restaurant experience is preferred but not required.

Responsibilities

• Deliver food to tables promptly and accurately, describing dishes with confidence
• Assist in clearing, resetting, and maintaining tables to high presentation standards
• Maintain cleanliness and organization of the dining room, patio, and bar areas
• Refill water, polish glassware, and ensure tables remain guest-ready
• Greet guests warmly when interacting at the table
• Anticipate guest needs and communicate proactively with servers
• Support a service style that is refined yet relaxed
• Work closely with servers, bartenders, and culinary team to maintain service flow
• Participate in daily pre-shift meetings and tastings
• Maintain a strong sense of urgency during peak summer season
• Ensure proper handling of flatware, glassware, and service equipment
• Support wine service as directed
• Follow all food safety and sanitation guidelines

Benefits

• State Health Insurance
• Company Dental and Vision
• 401K - Contribution and Matching
• On Demand Pay- your pay before payday
• Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed