Server 1

Invited • Newnan, GA

3d

About The Position

Server 1 delivers food and beverage service to club members and guests, applying Invited’s service standards and the three steps of service: warm welcomes, magic moments, and fond farewells. The role works with team members to provide a seamless dining experience, support member satisfaction and retention, and assist with dining-area operations and other service duties as needed.

The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. The server maintains knowledge of the à la carte menu and daily specials, completes assigned side work, and keeps work areas clean, organized, and stocked. The role also follows club policies and safety practices, attends daily briefings, maintains a professional appearance and conduct, and takes on other duties assigned by management.

The posting describes the physical requirements, tools, schedule expectations, preferred qualifications, and benefits associated with the role. Full-time team members have access to the listed benefits package; the posting does not specify whether this particular position is full-time.

Requirements

• Excellent communication skills, including the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with possible exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
• Sufficient visual acuity and ability to talk and hear effectively for communication.

Nice To Haves

• High school diploma or equivalent.
• Previous Food and Beverage service experience.
• Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Deliver food and beverage service to members and guests in a timely manner and according to Invited’s service training and standards.
• Apply the three steps of service: warm welcomes, magic moments, and fond farewells.
• Maintain complete knowledge of the à la carte menu, daily features, and specials.
• Greet members by name and provide a warm welcome.
• Work with fellow employees to create a seamless member and guest experience.
• Handle complaints using service recovery techniques and resolve issues promptly.
• Complete daily assignments and side work; keep work areas organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety, as well as company, club, and department policies and instructions.
• Support management with additional duties as assigned and assist others as needed.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and encourage others to comply with safety guidelines.
• Maintain required role-related certifications and pursue personal and professional growth.
• Address challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for full-time team members.
• Life insurance for full-time team members.
• Short-term and long-term disability insurance for full-time team members.
• 401(k) retirement savings plan for full-time team members.
• Paid time off and leave programs for full-time team members; time off as required by applicable law is also provided to part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed