Server 1

Invited • Franklin, TN

4d

About The Position

Server 1 delivers food and beverage service to members and guests while ensuring each interaction reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works with team members to provide a seamless dining experience and support member satisfaction and retention. This is a non-lead position that also supports dining-area operations and service duties as needed.

Requirements

• Excellent communication skills, including the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to occasionally lift, carry, push, and pull up to 100 pounds.
• Ability to talk and hear effectively, with sufficient visual acuity.

Nice To Haves

• High school diploma or equivalent.
• Previous Food and Beverage service experience.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Provide timely food and beverage service to members and guests in accordance with Invited’s F&B service training program.
• Maintain thorough knowledge of the à la carte menu, daily features, and specials.
• Greet members by name and provide a warm welcome.
• Work with fellow employees to create a seamless member and guest experience through teamwork and attention to detail.
• Address member and guest complaints using service recovery techniques and resolve issues promptly.
• Complete daily assignments and side work, keeping work areas organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety.
• Complete additional duties as assigned by management and assist others as needed.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and encourage others to comply with safety guidelines.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs; time off required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed