Server 1

ClubCorp • Cumming, GA

10d

About The Position

Server 1 delivers food and beverage service to club members and guests, ensuring each interaction reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works with team members to create a seamless dining experience and support member satisfaction and retention. This is a non-lead role that also supports dining-area operations and other service duties as needed.

The Server maintains service standards, provides timely service, knows the à la carte menu and daily specials, welcomes members, assists coworkers, and uses service-recovery techniques to address complaints. The role also includes completing side work, keeping work areas clean and stocked, following club safety and cleanliness standards, attending briefings, wearing a club-standard uniform, and taking on other assigned duties.

The position requires standing, walking, and performing physical activities for extended periods, working in varying temperatures and environments, and occasionally lifting, carrying, pushing, or pulling up to 100 pounds. Additional hours may be required, including weekends and holidays.

Requirements

• Excellent communication skills, including the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Sufficient visual acuity and the ability to talk and hear effectively.

Nice To Haves

• High school diploma or equivalent.
• Previous Food and Beverage service experience.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s Food and Beverage Service Training program.

Responsibilities

• Maintain high service standards by following the Invited Food and Beverage service training program.
• Provide timely food and beverage service to members and guests.
• Maintain complete knowledge of the à la carte menu, daily features, and specials.
• Greet members by name and provide a warm welcome.
• Assist fellow employees and support a seamless member and guest experience through teamwork and attention to detail.
• Handle member and guest complaints using service-recovery techniques and resolve issues promptly.
• Complete daily assignments and side work; keep work areas organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety.
• Complete additional duties as assigned by management and assist others as needed.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs; time off required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed