Senior Workflow Manager

OSI VISION LLC•San Antonio, TX

3d•Onsite

About The Position

Osi Vision is seeking a Senior Workflow Manager to support organizational transformation and communication processes that expedite the transmission of senior executive-level and general officer correspondence in execution of the AFCEC/CIM Workflow/Information Management Program. Work will be performed at AFCEC on Joint Base San Antonio (JBSA)-Lackland, Texas. The role provides enterprise workflow and information management support, including training, task coordination, tracking, stakeholder assistance, business-rule development, database querying, meeting support, quality assurance, and preparation of current information for high-level decision-making. The position also requires compliance with applicable computer and network access requirements and DoD information assurance training, certification, and workforce management requirements. The successful candidate must hold a DoD Secret clearance and meet the stated Information Management Support requirements. A bachelor’s degree and/or 10 years of experience is required. A master’s degree is desired.

Requirements

DoD Secret clearance.
Meet all requirements stated under Information Management Support in the job description.
Bachelor’s degree and/or 10 years of experience.
A combination of experience and knowledge in administrative support of organizational transformation and communication processes supporting and expediting senior executive-level and general officer correspondence for the AFCEC/CIM Workflow/Information Management Program.
Expertise in information knowledge management, Administrative Transformation, and records management.
Ability to plan, direct, or coordinate administrative services, including records and information management and other office support services.
Ability to work independently on high-visibility or mission-critical program aspects and perform all functional duties independently.
Extensive knowledge of querying databases using Structured Query Language (SQL).
Ability to comply with computer and network access requirements and instructions, including DoD Directive 8140.01 requirements.

Nice To Haves

Master’s degree.

Responsibilities

Provide training on the AFCEC workflow system, processes, and applicable tools; approximately 20 sessions per year are estimated.
Coordinate task assignments in the workflow system by receiving incoming packages or tasks, determining ownership, assigning tasks to action officers, and reviewing and processing items through executive administrative staff to the appropriate AFCEC/CIM offices.
Work with government personnel to determine the appropriate task-assignment office, primary responsibility (OPR), and collateral responsibility (OCR).
Review task management and monitoring daily, provide weekly staff meeting updates on overdue tasks, and report status on legacy items, backlogs, and critical items of interest.
Provide administrative analyst support to answer stakeholder inquiries regarding tasks.
Assist in developing business rules and managing workflow to improve efficiency and effectiveness in organizational use of the system and maintain organizational integrity.
Comply with computer and network access requirements and instructions, including DoD Directive 8140.01, Information Assurance Training, Certification and Workforce Management.
Integrate Air Force guidance documents and support assignment, execution, management, and communication of Enterprise Workflow program tasks.
Query databases using Structured Query Language (SQL).
Assist with setup and deliverables—including graphics, audiovisual equipment, study materials, invitations, and record keeping—for periodic status and training activities and for Newcomer’s meetings or other weekly or administrative meetings requiring program or business-system information.
Use information from the Task Management System and other government databases to support meetings and program requirements.
Conduct quality assurance and quality control oversight of required deliverables to ensure quality performance in AFCEC enterprise-level workflow and information management activities, compliance with Air Force, regulatory, and project-specific procedures, and technically defensible data.
Store known data, data acquired during task-order performance, and Air Force transformation data, and be prepared to transmit or present up-to-the-minute information to support fast-moving decisions at senior Air Force levels.
Plan, direct, or coordinate administrative services such as records and information management and other office support services.
Perform all functional duties independently on high-visibility or mission-critical aspects of a program.