Senior Workflow Manager

MDW Associates•Washington, DC

22h•Hybrid

About The Position

MDW Associates is seeking a Senior Workflow Manager to support the Office of the Secretary of War Research & Engineering (OUSW(R&E)). The role is hybrid, with on-site work at the Pentagon in Washington, DC, two to three days per week. The successful candidate will be a self-starter able to contribute as an integrated team member and help achieve mission objectives. The Senior Workflow Manager reviews, drafts, edits, coordinates, and routes correspondence and reports; tracks organizational tasks and deadlines; monitors CATMS; and helps ensure leadership decisions are communicated accurately and clearly. The role also involves managing sensitive issues and correspondence with senior government, military, congressional, oversight, and industry stakeholders, and maintaining records-management policies and standards in compliance with applicable federal laws and agency regulations. Candidates must have a bachelor's degree, at least 10 years of recent and relevant experience as a Workflow Manager, and an active Top Secret clearance with SCI eligibility.

Requirements

Bachelor's degree.
At least 10 years of recent and relevant experience as a Workflow Manager.
Demonstrated experience providing timely, high-quality support to executive-level principals in a complex, fast-paced environment requiring critical thinking, initiative, problem solving, and professional judgment.
Experience and skills in correspondence management and coordination management support.
Active Top Secret clearance with SCI eligibility.

Nice To Haves

Experience with the OSD Correspondence and Task Management System (CATMS).
Demonstrated experience working collaboratively on teams.
Experience and skills providing executive-level administrative assistant support to senior executives in government, the military (DoD Flag/General Officers), or the private sector.
Background in NARA records-management requirements.

Responsibilities

Review reports and correspondence packages for completeness, structure, content, format, clarity, readability, and responsiveness to the originating request.
Maintain awareness of organizational tasks, proactively seek task status, and engage across the organization to drive timely completion.
Analyze information from acquisition and program sources; draft, review, edit, and prepare documents and reports.
Monitor the Correspondence and Task Management System (CATMS) database to ensure taskers are appropriately triaged and handled on time.
Ensure senior leadership decisions are clearly communicated in correspondence prepared for signature.
Determine document acceptability based on composition, coordination, and logical analysis.
Monitor workload and task precedence, prioritizing changes to documents and routing based on well-founded priorities.
Evaluate tasks for completion within suspense dates, proactively track actions, and follow up with assigned offices as needed.
Manage priorities, meet deadlines, and handle sensitive information.
Interact with front offices and stakeholders including the Secretary of Defense, Deputy Secretary of Defense, Military Departments, Joint Staff, Defense Agencies, GAO, Office of Inspector General, Combatant Commands, US and foreign industry, OMB, and Congress.
Draft documents for senior leadership review and compose correspondence and memoranda using independent judgment.
Ensure correspondence accuracy, format, spelling, and grammar.
Assemble enclosures, attachments, and reference documentation before submitting correspondence packages for concurrence, approval, and signature.
Route correspondence according to approved distribution codes or designated routing lists.
Develop and maintain policies and standards that ensure records-management programs comply with applicable federal laws and agency regulations.
Assist senior staff members in overseeing correspondence activities and statuses, including DoD directives and issuances pertinent to the assigned office.