Workflow Planner

CEVA Supply Chain•Santa Teresa, NM

About The Position

The Workflow Planner maintains the continuous flow of product from vendors to customers, supporting the facility’s picking, shipping, and receiving functions. The role coordinates operational priorities and documentation while ensuring product safety, quality, and legality. The Workflow Planner schedules and coordinates orders, directs warehouse and yard workflows, monitors workloads and timelines, maintains delivery records, and helps resolve discrepancies. The position also assigns and monitors warehouse personnel, supports floor operations when needed, maintains departmental attendance records, and fills in for other administrative roles as trained.

Requirements

High school diploma or GED required.
0–2 years of relevant experience.
Familiarity with materials handling and radio frequency equipment.
Basic computer skills required.
Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Ability to add, subtract, multiply, and divide.
Ability to use hands to finger, handle, or feel.
Ability to sit, walk, or stand for the duration of the shift.
Must possess visual acuity to perform essential job functions.
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
Ability to lift and carry items up to 50 pounds.

Nice To Haves

Working knowledge of Microsoft Office, including Excel, Word, and Outlook.
Experience with Warehouse Management Systems (WMS).

Responsibilities

Schedule all inbound and outbound orders in company systems.
Report, investigate, and correct shorts.
Send email requests for product cut approvals.
Coordinate order processing across systems and personnel.
Direct the flow of vessels between the yard and dock doors.
Prioritize and monitor daily workload to meet customer requirements and timelines.
Report urgent loads to appropriate management.
Maintain records for inbound and outbound deliveries and assist in resolving discrepancies.
Prepare outbound paperwork.
Collaborate closely with customer service.
Ensure complete and accurate information is passed to the next shift.
Perform other duties as assigned by a supervisor or manager.
Assign and monitor work of warehouse personnel.
Maintain working knowledge of GMP, safety requirements, and SOPs, and enforce compliance within the team.
Research past-due orders not confirmed as shipped.
Fill in for other administrative roles as needed and trained.
Support floor operations as an outbound leader, picker, packer, or auditor when required.
Maintain the daily departmental attendance log.

Benefits

Competitive hourly rates depending on location and experience.
401(k) plan with company match after 1 year.
Tuition reimbursement program.
Holiday pay and accrued paid time off (vacation and PTO).
Medical, dental, vision, and voluntary benefits available on day one.
Basic life insurance.
Basic AD&D coverage.
Supplemental Life and Supplemental AD&D.
Short-Term and Long-Term Disability for full-time employees after 180 days of service.
Paid parental leave for both moms and dads.
Paid bereavement and jury duty.