Senior Workflow Manager

MDW Associates•Washington, DC

1d•$120,000 - $150,000•Hybrid

About The Position

MDW Associates is seeking a Senior Workflow Manager to support the Office of the Secretary of War Research & Engineering (OUSW(R&E)). The role supports executive-level correspondence and task management, ensuring products are complete, accurate, clear, responsive to requests, and routed for review and approval. The manager tracks organizational tasks and deadlines, prioritizes workload, coordinates with assigned offices, and helps drive actions to timely completion. The position also involves analyzing acquisition and program information, preparing and editing documents and reports, and handling sensitive matters with senior government and military offices and other stakeholders. This is a hybrid role, with on-site work at the Pentagon in Washington, DC, two to three days per week. Candidates must hold an active Top Secret clearance with SCI eligibility. A bachelor's degree and at least 10 years of recent and relevant experience as a Workflow Manager are required.

Requirements

Demonstrated experience providing timely, high-quality support to executive-level principals in a complex, fast-paced environment requiring critical thinking, initiative, problem solving, and professional judgment.
Experience and skills in correspondence management and coordination management support.
Bachelor's degree.
At least 10 years of recent and relevant experience as a Workflow Manager.
Active Top Secret clearance with SCI eligibility.

Nice To Haves

Experience with the OSD Correspondence and Task Management System (CATMS).
Demonstrated experience working collaboratively on teams.
Experience providing executive-level administrative assistant support to senior executives in government, the military (DoD Flag/General Officers), or the private sector.
Background in NARA records-management requirements.

Responsibilities

Review reports and correspondence packages for completeness, structure, content, and format, and ensure products respond to the originating request.
Review products for clarity and readability; track organizational tasks, obtain status updates, and engage across the organization to drive timely completion.
Analyze information from acquisition and program sources.
Draft, review, edit, and prepare documents and reports, including documents for senior leadership review.
Monitor the Correspondence and Task Management System (CATMS) database to ensure tasks are appropriately triaged and handled on time.
Ensure senior leadership decisions are clearly communicated in correspondence prepared for signature.
Evaluate documents for composition, coordination, and logical analysis.
Monitor workload and task precedence, and prioritize document and routing changes based on well-founded priorities.
Evaluate tasks against suspense dates, proactively track actions, and follow up with assigned offices as needed.
Meet deadlines, manage priorities, and handle sensitive information.
Interact with front offices and stakeholders including the Secretary of Defense, Deputy Secretary of Defense, Military Departments, Joint Staff, Defense Agencies, GAO, the Office of Inspector General, Combatant Commands, US and foreign industry, OMB, and Congress.
Compose correspondence and memoranda using independent judgment; ensure accuracy, formatting, spelling, and grammar.
Assemble enclosures, attachments, and reference materials for correspondence packages submitted to senior decision-makers for concurrence, approval, and signature.
Route correspondence in accordance with approved distribution codes or other designated routing lists.
Develop and maintain policies and standards to ensure records management programs comply with applicable federal laws and agency regulations.
Assist senior staff with oversight of correspondence activities and statuses, including DoD directives and issuances relevant to the assigned office.