Senior Workers Compensation Claims Adjuster - NV

Gallagher•Las Vegas, NV
•Remote

About The Position

The Senior Workers Compensation Claims Adjuster investigates, evaluates, and resolves complex workers compensation claims, applying analytical skills and claims management experience to assess exposure, plan appropriate actions, and reach resolution. The role serves Nevada claims and requires an active Nevada adjuster license. It is eligible for fully remote work. The adjuster communicates with parties involved in the claims process and provides empathetic customer service to claimants on behalf of clients. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The role also requires timely, efficient documentation and communication of claim activity. The adjuster partners with clients to develop innovative solutions and improve claims management, using critical thinking, problem-solving, planning, and prioritization.

Requirements

  • High school diploma.
  • At least 5 years of related claims experience.
  • Appropriate licensure and/or certification in all states where claims are handled, including an active Nevada adjuster license for this role.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Analyze claims exposure, determine the appropriate course of action, and resolve claims using claims management experience.
  • Investigate, evaluate, and resolve complex workers compensation claims.
  • Communicate extensively with parties involved in the claim process to support effective communication and resolution.
  • Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
  • Handle claims according to client and corporate policies, procedures, accepted industry practices, and statutory, regulatory, and ethical requirements.
  • Document and communicate claim activity accurately and promptly to support claim outcomes.
  • Partner with clients to deliver innovative solutions and enhance claims management processes.
  • Think critically, solve problems, plan, and prioritize work to serve clients and claimants effectively.

Benefits

  • Competitive compensation.
  • Comprehensive benefits programs designed to support well-being.
  • Career development opportunities and ongoing learning.
  • A collaborative, people-first culture with accessible leadership.
  • Opportunity to do meaningful work with global reach and local impact.
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