Senior Workers Compensation Claims Adjuster - California
About The Position
Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to handle California workers compensation claims. The role applies claims-management experience to analyze exposure, determine an appropriate course of action, and resolve claims. The adjuster investigates, evaluates, and resolves complex claims, working with clients and other claim participants to communicate effectively and support claim resolution. The position provides empathetic customer service to claimants on behalf of clients and handles claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. Claim activity must be documented and communicated accurately and promptly. The role is eligible for fully remote work.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
- California workers compensation jurisdictional experience.
- Active California adjuster designation/license required; SIP designation is optional.
- Appropriately licensed and/or certified in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
- SIP designation.
Responsibilities
- Analyze claims exposure, make decisions, plan appropriate courses of action, and resolve claims.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Communicate and coordinate with the various parties involved in the claim process.
- Provide empathetic customer service to claimants on behalf of clients.
- Handle claims in accordance with client and corporate policies, procedures, accepted practices, and applicable statutory, regulatory, and ethical requirements.
- Document and communicate claim activity timely and efficiently.
- Partner with clients to deliver solutions and improve the claims management process.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
