Senior Workers Compensation Claims Adjuster - California
About The Position
Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to handle California workers’ compensation claims. The role requires experience adjusting full indemnity claims and litigation, and an active California adjuster designation with continuing education requirements up to date; a SIP designation is optional. The position is eligible for fully remote work. The adjuster investigates, evaluates, and resolves complex claims, analyzes exposure, plans appropriate courses of action, and communicates with parties involved in the claims process. The role emphasizes empathetic claimant service, effective client partnership, compliance with applicable policies and legal requirements, and timely documentation of claim activity.
Requirements
- High school diploma.
- At least 5 years of related claims experience; the posting also describes a minimum of 3–5+ years adjusting a full indemnity desk plus litigation.
- California workers’ compensation jurisdictional experience.
- Active California adjuster designation, with continuing education hours up to date.
- Appropriate license and/or certification in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- SIP designation is optional.
- Bachelor’s degree.
Responsibilities
- Analyze claims exposure, make claims-management decisions, plan appropriate courses of action, and resolve claims.
- Interact with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, standard methodologies, statutory and regulatory requirements, and ethical requirements.
- Document and communicate claim activity in a timely and efficient manner.
- Investigate, evaluate, and resolve complex workers’ compensation claims using analytical skills and informed decision-making.
- Partner with clients to deliver solutions and improve the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants effectively.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
