Senior WMS Software Implementation Consultant

Quest Global • Tifton, GA

1d • Remote

About The Position

Quest Global is seeking a dynamic and motivated Warehouse Management System (WMS) Implementation Consultant. This role offers an exciting opportunity for an organized, self-driven individual to work with clients on implementing new accounts and helping end-clients adapt their operations to the customer's software platform. The company values a multi-dimensional approach to problem-solving, leveraging deep industry knowledge and digital expertise to solve critical challenges across various industries.

Requirements

• Previous software implementation experience with WMS/WES/WCS or similar applications.
• Previous consulting experience working with and leading customers.
• Proficient in Microsoft Office suite, SmartSheets and Azure DevOps.
• Keen attention to detail with strong follow-through skills.
• Disciplined, self-starter with the ability to multi-task and to work autonomously.
• Excellent written and verbal communication skills with the ability to relay information in a timely manner, especially requirements gathering.
• Ability to decipher application output error logs.

Nice To Haves

• Bachelor’s degree in supply chain management / logistics preferred.
• Knowledge to read and develop SQL is preferred.

Responsibilities

• Act as the Subject Matter Expert on the customer software platform applications across multiple end-clients.
• Train consultants in the best practice use and implementation methodology of the software platform.
• Analyze and find solutions for escalated decisions, risks, issues, and change requests during day-to-day interactions with the client and project team.
• Manage end-client expectations to increase perception of competence, skill, and customer focus of the software project team.
• Manage end-client expectations to increase perception of value in the software applications to their business and profitability.
• Mentor/Develop consultants to grow their skills with applying software applications in their specific end-client’s warehouse operations.
• Ensure project teams follow the specific software implementation methodology to meet and exceed expectations of end-clients concerning functionality, timeline, and budget.
• Provide suggested improvements to the software implementation methodologies to improve impact on profitability.
• Gather and interpret all necessary information, including technical requirements for implementations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior