Senior VP, Chief Medical Information Officer

Banner Health•Phoenix, AZ

About The Position

The Senior Vice President, Chief Medical Information Officer leads enterprise efforts to improve the effectiveness and efficiency of care delivery through technology. Working with physicians, nurses, clinicians, IT, innovation partners, and other stakeholders, this executive explores and implements digital tools that simplify work and improve quality, safety, patient experience, and clinicians’ ability to focus on meaningful patient interaction and cognitive care. The role advances consistent standards of care through process engineering and clinical consensus and high-reliability groups. It oversees telemedicine strategy to extend primary and specialty services, assesses emerging technologies, and establishes measurable goals for improving clinicians’ day-to-day work. The position also directs staff and operations, builds internal and external partnerships, oversees organizational policies and compliance, and monitors financial and performance outcomes in support of Banner Health’s strategic objectives.

Requirements

  • Master’s degree in business, health services administration, or a related field, or equivalent knowledge as described in the posting.
  • Ten years of progressively responsible managerial experience in applicable areas of responsibility, including at least five years of senior management experience within a major healthcare organization or health system.
  • Experience implementing large technology advancements to improve clinical quality and safety.
  • Executive-level experience in a large, highly matrixed, integrated delivery system.
  • Proven ability to drive strategic and performance outcomes focused on quality and safety and to accomplish organizational goals.
  • Experience anticipating and responding to internal and external customer needs and leading fiscally sound, efficient, and responsible operations for a large, multifaceted division.
  • Strong financial and business acumen, including knowledge of budgeting and forecasting methodologies.
  • Skills in stakeholder engagement, partnership building, strategic planning, problem-solving, coaching and mentoring, resource allocation, financial assessment, vendor negotiation, and developing collaborative relationships.
  • Excellent human relations, organizational, and communication skills.
  • Leadership qualities including a strong work ethic, results orientation, sound decision-making, integrity, collaboration, innovation, effective listening, and commitment to continuously improving care and service.

Nice To Haves

  • Informatics experience, preferably in a prior CMIO or similar-level role in a healthcare delivery system.
  • Additional related education and/or experience.
  • Depending on area of responsibility, one or more of the following may be required: CHE or FACHE certification; a license to practice law in Arizona; eligibility for or a current Arizona medical license; or an MD or Doctor of Osteopathy degree with appropriate board certification.

Responsibilities

  • Assess and lead clinical advancement implementation across inpatient, emergency, ambulatory, clinic, occupational health, urgent care, home health, and telehealth settings, collaborating with community-based, employed, and academic providers.
  • Lead clinical advancement through clinical consensus groups and CHARGE groups, using clinical processes and technology enablement to drive improvement for physicians, advanced practice providers, nurses, therapists, and other caregivers.
  • Assess emerging technologies that support patient-care advancement, articulate a vision for making clinicians’ work easier, and measure success using tangible outcomes.
  • Direct, supervise, and evaluate staff; hold management staff accountable for plans and performance targets; resolve complex operational and initiative-related problems; and develop staff capabilities and professional growth.
  • Build collaborative relationships with internal and external stakeholders and organizations to develop partnerships, coordinate activities, exchange information, review work, and resolve problems.
  • Oversee the development, implementation, and consistent application of organizational policies and practices; maintain effective controls, safeguard assets, and ensure compliance with laws, regulations, and operating procedures.
  • Develop, review, and monitor financial and performance outcomes; maintain budgeting and capital-planning discipline; and support organizational objectives, including reducing administrative clinician burden.
  • Work collaboratively in a highly matrixed organization and involve stakeholders in implementing care processes and technology that support clinical improvement.
  • Integrate new and innovative operations or services through timely decision-making and leadership that maximizes management staff contributions and reflects the system’s mission, vision, and values.
  • Oversee telemedicine strategy to extend primary care and specialty services.

Benefits

  • Option to participate in a variety of health, financial, and security benefits.
  • May be eligible for the Management Incentive Program as part of the Total Rewards package.
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