Senior Vice President, Product Manager - Risk Services Group

BNY Mellon•New York, NY

About The Position

The Product Manager will lead one of the pods in the Risk Services Group, which is the group within the BNY Payments Enablement Enterprise Platform with the mandate to deliver easily accessible services to mitigate the impact of risk and fraud events across all payment rails and origins. The pod will have direct interaction and collaboration with our enterprise fraud program, so background and expertise in fraud strategies across various payment rails would be ideal. The core mission of the Risk Services group is to: enable (internal and external) clients to create rules that help identify and block fraud and operator error; enable BNY to monitor, pause, and reject payments; access proprietary and third-party data to verify payment attributes; and identify anomalies with data science and artificial intelligence. In this role, you’ll make an impact in the following ways: Own and manage the product backlog for the pod, ensuring alignment with platform OKRs and strategic priorities. Collaborate with stakeholders across various Business, Operations, Technology, Compliance, and Client Services to define and refine business problems and expected outcomes. Knowledge of AI and ML strategies and tools for purposes of risk mitigation and fraud detection. Translate complex business needs into clear, actionable user stories and acceptance criteria. Prioritize backlog items to balance new feature delivery, technical debt, and platform resiliency. Lead sprint planning, reviews, and retrospectives in partnership with the Scrum Leads and development team. Ensure solution designs align with long-term architecture and platform vision. Monitor and measure pod’s performance, using data to inform decisions and continuous improvement.

Requirements

Bachelor’s degree or work experience equivalent
10+ years of experience in transaction banking, with at least 5-7 years in a Product Owner, Product Manager, or Business Analyst role.
Proven experience working on payment processing.
Strong knowledge of payment rails: wires, ACH, instant payments, and emerging networks.
Understanding of cross-border payments, correspondent banking, and global payment schemes (e.g., SWIFT, SEPA, Fedwire, CHAPS).
Familiarity with ISO 20022 and legacy messaging standards (MT messages).
Familiarity with integration and commercialization of API services
Experience with Artificial Intelligence and Machine Learning with focus on fraud mitigation
Experience with integrating third party API functions into proprietary rules-based services
Strong knowledge of fraud trends and recurring patterns of operational risk in payments landscape
Awareness of the regulatory landscape and financial services risks, particularly those affecting fraud prevention, data privacy, and operational resilience.
Experience as a Product Manager in Agile/Scrum environments, with a solid grasp of Agile principles, ceremonies and backlog prioritization/management.
Ability to write clear and actionable user stories, define acceptance criteria, and manage a product backlog.
Expertise in design and execution of a product vision/strategy and 18-month roadmap
Strong stakeholder management skills — capable of balancing the needs of operations, compliance, IT, and clients.
Experience collaborating with development teams, testers, and business SMEs to deliver high-quality solutions.
Comfort with navigating internal governance processes such as Business Process Change, Product Governance, Model Risk, etc.
Strong analytical and problem-solving skills, with ability to work cross-functionally across business and technical teams.
Ability to analyze trends and use data to inform product decisions and drive operational efficiency.
Proficiency with tools like JIRA, Confluence, Excel, and data visualization tools.
Strong communication and documentation skills — able to translate complex payment processes into business and technical requirements.
High attention to detail, especially in compliance- and risk-sensitive environments.
Strong problem-solving mindset and ability to work independently in a fast-paced, high-pressure setting.
Comfortable working in a global, cross-functional team and across different time zones

Nice To Haves

Background and expertise in fraud strategies across various payment rails would be ideal.
Knowledge of AI and ML strategies and tools for purposes of risk mitigation and fraud detection.

Responsibilities

Own and manage the product backlog for the pod, ensuring alignment with platform OKRs and strategic priorities.
Collaborate with stakeholders across various Business, Operations, Technology, Compliance, and Client Services to define and refine business problems and expected outcomes.
Translate complex business needs into clear, actionable user stories and acceptance criteria.
Prioritize backlog items to balance new feature delivery, technical debt, and platform resiliency.
Lead sprint planning, reviews, and retrospectives in partnership with the Scrum Leads and development team.
Ensure solution designs align with long-term architecture and platform vision.
Monitor and measure pod’s performance, using data to inform decisions and continuous improvement.