Senior Vice President of Operations

RR Donnelley•St. Charles, IL

12h•$208,500 - $333,700

About The Position

The Business Unit Operations Leader directs and delivers product and service quality requirements for clients and provides strategic direction to Facility/Site Leaders. The role develops tactical action plans by assessing market opportunities and client trends, evaluating current capabilities, and pursuing defined financial targets. It leads business-unit strategy, manufacturing operations, sales collaboration, financial performance, and scheduling and planning optimization. The position sets expectations for ethical conduct, operational performance, and cost objectives; works with business-unit leadership to address challenges and achieve growth, sales, and profitability goals; and develops internal talent. It oversees operational efficiency, safety, quality, continuous improvement, equipment and labor utilization, and consistent deployment of processes and policies across facilities. The role also partners with clients, Sales, Finance, HR, IT, EHS, Legal, Procurement, and other leaders to align capabilities, pricing, resources, and business commitments. The role manages the business-unit P&L, contributes to budgeting and forecasting, monitors costs and financial results, and supports capacity planning and pricing decisions. Travel is approximately 50%.

Requirements

Bachelor’s degree in printing, engineering, business, or a related area.
At least 15 years of print operations experience in a manufacturing or production-based environment.
At least 8 years of demonstrated leadership and vision managing staff, groups, and major projects or initiatives.
Demonstrated personal and professional character, integrity, work ethic, and drive for company success.
Understanding of Lean Manufacturing and Statistical Process Control for operational improvement.
Excellent interpersonal skills and a collaborative management style.
Deep understanding of accounting, reporting, and annual budgeting.
Ability to operate effectively in a fast-paced, community environment.
High sense of urgency.
Excellent written and verbal communication skills, including listening for understanding.
Experience overseeing staffing, budgets, and fiscal operations affecting P&L; financial acumen to assess revenue and cost drivers.
Consistent achievement of revenue and margin goals within area of accountability.
Demonstrated success in strategic thinking and execution, including developing strategic plans.
Creative problem-solving and analytical mindset.
Goal orientation focused on business performance and success metrics.
Ability to implement significant change quickly and drive ongoing organizational change.
Strong consensus-building, influencing, and collaboration skills.
Leadership ability to inspire and develop people.
Commitment to continuous improvement in personal abilities and those of others.
Strong belief in the value of a diverse and inclusive workforce.
Unwavering commitment to compliance.
Willingness to travel approximately 50%.

Nice To Haves

Master’s degree.

Responsibilities

Set expectations for adherence to RRD policies and Principles of Ethical Business Conduct, and foster a culture of excellence, accountability, and compliance.
Participate in developing and implementing the business unit’s strategic plan and growth strategies.
Set operational equipment performance standards and operating cost objectives.
Collaborate with business-unit leadership to address business challenges and achieve sales, profitability, and growth goals.
Assess client needs, market and competitor activity, and current capabilities to identify opportunities and develop new or improved solutions.
Develop internal talent and recruit new employees.
Partner with Facility Leaders and Corporate EHS staff to ensure safe work environments.
Ensure suitable equipment and employee-efficiency measurement systems are in place; identify operational failures and implement corrective actions with Facility Leaders.
Standardize business processes, operational measurements, and equipment-efficiency tools across the delivery platform.
Review productivity results with Facility Operations Leaders and establish on-time delivery and turnaround standards with the Business Unit President.
Identify and share facility best practices for indirect and functional costs.
Work with IT to ensure tools support key business processes.
Guide facilities in improving efficiency and productivity, and ensure operating systems, procedures, and policies are consistently deployed.
Hold plant leadership accountable for continuous improvement, space and equipment utilization, labor management, quality assurance, product safety, and client satisfaction.
Work with Corporate EHS Leads to meet company policies, training, and other requirements at assigned facilities.
Jointly establish capital project priorities and align client needs with operational capabilities.
Partner with HR to standardize job descriptions and ensure pay scales support attracting and retaining employees.
Work with the Business Unit President to determine the optimal number of sites in the platform.
Develop procurement strategies for major material components and key equipment suppliers with the Business Unit President and Procurement Leader.
Build relationships with key clients as needed and understand client industry segments, solutions, and pricing profiles.
Collaborate with Sales leaders on the business value proposition, client retention, and minimizing client churn.
Coordinate with other RRD businesses to understand complementary offerings and with Legal to understand contractual boundaries.
Manage the P&L to meet budget and forecast objectives; review financial statements and identify cost drivers and areas needing attention.
Analyze selling, general, and administrative costs and identify efficient indirect-cost structures.
Work with Finance to identify cost problem areas and contribute to annual operating plans, budgets, and forecasts.
Provide data to the Optimization Leader on loading and planning of key equipment and workforce assets.
Collaborate on objectives and KPIs for capacity management and utilization; inform the optimal mix of work types for profitability.
Ensure accurate job-cost data collection and provide input to cost rates and pricing strategy based on equipment and people utilization.
Perform other related duties and participate in special projects as assigned.