Senior Vice President, Head of Performance Architecture & Intelligence

BNY Mellon•New York, NY

18h•Onsite

About The Position

We’re seeking a future team member for the role of Senior Vice President, Head of Performance Architecture & Intelligence to join our People Team. This role is located in New York, NY. In this role, you’ll make an impact in the following ways: Performance System Architecture Design and continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes) Translate enterprise strategy into performance frameworks, behaviors, and measurement models Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce Performance Intelligence & Insights Define and operationalize what “high performance” means across roles, teams, and functions Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends Partner with product and data teams to enhance performance-related tools and decision support Experience & Behavior Design Shape manager and employee experiences that drive meaningful, high-quality performance conversations Design interventions that improve feedback quality, goal alignment, and accountability Move from process compliance → behavior change and performance outcomes Product & Technology Partnership Collaborate with People tech and product teams on system design, implementation, and optimization Influence roadmap decisions for performance-related platforms and tools Ensure seamless integration between performance systems and broader talent ecosystems Change & Adoption Strategy Lead communication strategies and executive/manager enablement for performance-related initiatives Drive adoption through clear narratives, capability building, and behavioral nudges Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly

Requirements

8+ years of total work experience
Bachelor’s degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience)
Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement
Proven experience translating analytics into action across talent decisions, succession, and rewards
Familiarity with regulatory considerations and compliance requirements across global jurisdictions
Bias to action
Extremely high attention to detail
Ability to work in a highly matrixed organization

Nice To Haves

Advanced degree preferred (e.g., MS I/O Psychology, MBA, MA OD)

Responsibilities

Continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes)
Translate enterprise strategy into performance frameworks, behaviors, and measurement models
Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce
Define and operationalize what “high performance” means across roles, teams, and functions
Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends
Partner with product and data teams to enhance performance-related tools and decision support
Shape manager and employee experiences that drive meaningful, high-quality performance conversations
Design interventions that improve feedback quality, goal alignment, and accountability
Move from process compliance → behavior change and performance outcomes
Collaborate with People tech and product teams on system design, implementation, and optimization
Influence roadmap decisions for performance-related platforms and tools
Ensure seamless integration between performance systems and broader talent ecosystems
Lead communication strategies and executive/manager enablement for performance-related initiatives
Drive adoption through clear narratives, capability building, and behavioral nudges
Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly