Senior Vice President, Head of Performance Architecture & Intelligence

BNY Mellon • New York, NY

7h • Onsite

About The Position

We are seeking a Senior Vice President, Head of Performance Architecture & Intelligence to join the People Team in New York, NY. This role involves designing and continuously evolving the organization’s performance management and feedback ecosystems, translating enterprise strategy into performance frameworks, and ensuring systems remain relevant in an AI-augmented workforce. The individual will define and operationalize "high performance," leverage data and AI for actionable insights, and partner with product and data teams to enhance performance tools. Key aspects include shaping manager and employee experiences to drive high-quality performance conversations, designing interventions for feedback quality and goal alignment, and collaborating with People tech and product teams on system design and optimization. The role also entails leading communication strategies, executive/manager enablement, and driving adoption for performance-related initiatives, while anticipating future shifts in work.

Requirements

• 8+ years of total work experience and a Bachelor’s degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience)
• Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement
• Proven experience translating analytics into action across talent decisions, succession, and rewards
• Familiarity with regulatory considerations and compliance requirements across global jurisdictions
• Bias to action, extremely high attention to detail, ability to work in a highly matrixed organization

Nice To Haves

• advanced degree preferred (e.g., MS I/O Psychology, MBA, MA OD)

Responsibilities

• Design and continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes)
• Translate enterprise strategy into performance frameworks, behaviors, and measurement models
• Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce
• Define and operationalize what “high performance” means across roles, teams, and functions
• Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends
• Partner with product and data teams to enhance performance-related tools and decision support
• Shape manager and employee experiences that drive meaningful, high-quality performance conversations
• Design interventions that improve feedback quality, goal alignment, and accountability
• Move from process compliance → behavior change and performance outcomes
• Collaborate with People tech and product teams on system design, implementation, and optimization
• Influence roadmap decisions for performance-related platforms and tools
• Ensure seamless integration between performance systems and broader talent ecosystems
• Lead communication strategies and executive/manager enablement for performance-related initiatives
• Drive adoption through clear narratives, capability building, and behavioral nudges
• Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly

Benefits

• highly competitive compensation
• benefits
• wellbeing programs
• access to flexible global resources and tools for your life’s journey
• Focus on your health
• foster your personal resilience
• reach your financial goals
• generous paid leaves
• paid volunteer time
• eligibility for an annual discretionary incentive award
• 401(k) plan
• Company-sponsored medical plan
• Company-sponsored dental plan
• Company-sponsored vision plan
• basic life insurance plans for the employee and the employee’s eligible dependents
• various paid time off benefits (such as vacation and sick time)

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1-10 employees