Director, Head of Performance Architecture & Intelligence
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Director, Head of Performance Architecture & Intelligence to join our People Team. This role is located in New York, NY.
Requirements
- 10+ years of total work experience
- Bachelor’s degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience)
- Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement
- Proven experience translating analytics into action across talent decisions, succession, and rewards
- Familiarity with regulatory considerations and compliance requirements across global jurisdictions
- Bias to action, extremely high attention to detail, ability to work in a highly matrixed organization
Nice To Haves
- Advanced degree (e.g., MS I/O Psychology, MBA, MA OD)
Responsibilities
- Design and continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes)
- Translate enterprise strategy into performance frameworks, behaviors, and measurement models
- Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce
- Define and operationalize what “high performance” means across roles, teams, and functions
- Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends
- Partner with product and data teams to enhance performance-related tools and decision support
- Shape manager and employee experiences that drive meaningful, high-quality performance conversations
- Design interventions that improve feedback quality, goal alignment, and accountability
- Move from process compliance → behavior change and performance outcomes
- Collaborate with People tech and product teams on system design, implementation, and optimization
- Influence roadmap decisions for performance-related platforms and tools
- Ensure seamless integration between performance systems and broader talent ecosystems
- Lead communication strategies and executive/manager enablement for performance-related initiatives
- Drive adoption through clear narratives, capability building, and behavioral nudges
- Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- flexible global resources and tools for your life’s journey
- Focus on your health
- foster your personal resilience
- reach your financial goals
- generous paid leaves
- paid volunteer time
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
