Senior Vice President, Development Data, Operations, and Technology

Planned Parenthood Federation of America • Washington, DC

77d • $260,000 - $310,000

About The Position

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a dynamic and data-driven Senior Vice President of Development Data, Operations, and Technology (SVP). As a core member of Development’s Senior Leadership team, the SVP reports to Chief Development Officer (CDO) Leora Hanser in the Development division of PPFA. This role is the backbone of Planned Parenthood’s philanthropic efforts, ensuring that the infrastructure supporting PPFA’s fundraising is robust, efficient, scalable, and best-in-class. The SVP provides the strategic roadmap for the foundational systems, data architecture, and insights that empower fundraising strategy and builds a cohesive development operations function in service of the National Office and Federation fundraising goals.
The SVP is a newly created role reflecting the prioritization of development data, operations, and technology as a suite of strategic functions – above and beyond process alone – to drive decision-making and optimize fundraising. They have accountability for the following: development technology strategy, development data governance, CRM administration and optimization, fundraising analytics and business intelligence, prospect research and prospect management, revenue operations and gift processing, development reporting, development technology vendor strategy, and the development systems roadmap and investment priorities. The SVP leads a team of approximately 62 professionals. This leader will join Planned Parenthood as it reimagines its development program and consolidates operations and technology functions – once dispersed across multiple fundraising channels – within the National Office. Desired outcomes include improved data quality and governance, increased fundraising efficiency, improved reporting timeliness, reduced manual processing, increased fundraiser adoption of tools, improved donor retention and conversion insights, and strong service-level performance. The SVP is a key thought partner to the CDO in enhancing Planned Parenthood’s philanthropic impact, ensuring that data-informed strategies are leveraged for all fundraising channels.
Planned Parenthood raised approximately $390M from all sources during FY26.

Requirements

• A deep commitment to Planned Parenthood’s mission and to an inclusive and equitable work environment.
• Minimum 20 years of experience in fundraising operations, with at least eight years in a senior leadership role within a large, complex nonprofit; experience working in federated, multi-entity, membership, affiliate, or similarly complex organizational structures strongly preferred.
• Exceptional ability to translate complex data sets into actionable fundraising strategies and clear executive-level reporting.
• Leadership experience in master data management, data governance, data operations, data privacy and compliance reporting.
• Deep expertise in complex marketing or fundraising technical stacks, including the following: CRM systems (e.g., Salesforce), data warehouses, customer data platforms, digital marketing platforms, business intelligence tools, payment processors, and the integration of third-party fundraising platforms.
• Strong ability to build alliances with peer leaders and navigate the needs of business units like finance and legal.
• Proven track record of managing large-scale organizational change and process improvement initiatives; experience leading enterprise system implementations, CRM transformations, data modernization initiatives, and organizational redesign efforts.
• A ‘systems thinker’ with a relentless focus on streamlining workflows and establishing rigorous operational standards.
• A commitment to providing exceptional internal service delivery, viewing the Development Data Operations and Technology team as partners in the success of the frontline fundraisers.
• A proven track record of leading with empathy when leading change, while navigating challenging or high-pressure organizational dynamics.
• Ability to lead a diverse team of passionate fundraising operations professionals and developing talent.
• Bachelor's degree required; advanced degree in business, information systems, or nonprofit management preferred.

Nice To Haves

• experience working in federated, multi-entity, membership, affiliate, or similarly complex organizational structures strongly preferred
• advanced degree in business, information systems, or nonprofit management preferred

Responsibilities

• Provides strategic leadership for all the technical and data strategy functions that are foundational to the ability of PPFA multi-channel marketing and philanthropy functions to innovate, scale, and grow fundraising capabilities.
• Directs the creation of cutting-edge operational solutions and data-forward practices that position Development as a leader in operational excellence within and outside Planned Parenthood.
• Unifies all development technical and data operations functions into a cohesive, and high-impact division that scales with the organization’s ambitions.
• Provides data-strategy and analytics support to the Philanthropy and Federation Fundraising verticals, as well as the overall divisional strategy.
• In collaboration with the Philanthropy and Federation verticals, leads the enterprise-wide donor data strategy, ensuring that advanced analytics and business intelligence directly inform fundraising, resource allocation, and organizational growth.
• Establishes and maintains enterprise fundraising data governance policies, standards, and stewardship practices that ensure data quality, consistency, security, and compliance across PPFA and affiliate fundraising activities.
• Builds a culture of exceptional service delivery to fundraising strategists within the Federation and Philanthropy verticals, as well as to affiliate partners, to ensure the timely, accurate, and donor centric execution of fundraising campaigns and data operations at scale within the National office and across the Federation.
• As a member of the Senior Development Leadership Team (SDLT), the SVP influences strategic decisions across Development, in service of a unified Development strategy and models PPFA’s values in leading the division.

Benefits

• The Planned Parenthood cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior