Senior Vice President, Clinical Services

Sharp Services•Bethlehem, PA

23h

About The Position

The Senior Vice President, Clinical Services leads and nurtures Sharp’s Clinical Services business globally in alignment with the company’s overall strategy. The role is accountable for driving substantial business growth and for the profit and loss performance of two sites, while achieving financial, operational, and quality targets. It leads the Clinical Services business across Manufacturing, Quality, Supply Chain, Labs, Sales and Marketing, Human Resources, Project Management, IT, and Continuous Improvement. Some functions may report directly to corporate leaders while remaining embedded in the Clinical business. The position develops the business unit’s strategy and rolling business and operational plans, including forecasts and KPIs; identifies market opportunities and partnerships; supports acquisition planning and cross-business collaboration; and leads business development, client acquisition, and retention. It ensures appropriate resources and organizational structure, manages financial performance and pricing in partnership with Finance, and maintains compliance with quality, regulatory, legal, labor, and contractual obligations. The role builds and leads a high-performing, geographically diverse team, setting clear objectives and managing performance through business reviews. It develops senior-level relationships with clients, suppliers, partners, agencies, companies, societies, and trade organizations, and applies knowledge of pharmaceutical services and clinical trial trends to support the business. The position champions Sharp’s Values Framework and communicates organizational priorities across the team. The work involves regular computer use and prolonged periods sitting at a desk, with occasional movement around the facility. The work environment’s noise level is usually moderate.

Requirements

Broad and extensive experience in the clinical services sector in a senior management role, including multi-site or equivalent leadership experience.
Direct experience working in Pharma or Clinical Services is required.
Credible background and demonstrated success developing and fostering partnerships in the pharmaceutical and biotech industries.
Experience navigating political, economic, social, technological, legal, and environmental factors affecting the business environment.
High commercial acumen, a hunter-oriented mindset, and a proactive approach to identifying, creating, and pursuing opportunities.
International experience or experience working in a matrix structure.
Ability to operate as a self-starter at both strategic and hands-on levels.
Exceptional negotiation and persuasion skills and strong presentation skills.
Solid business planning and strategy skills.
Financial acumen, P&L ownership, and a track record of top- and bottom-line expansion.
Experience managing by KPIs or similar methods.
Strong people-management skills, including experience managing a large, cross-functional, geographically diverse team at all levels.
A track record of leading people successfully in a fast-paced and changing environment; inspirational and dynamic leadership qualities.
High computer literacy and demonstrated success embracing and implementing technology to drive business outcomes.
Strong English reading, writing, comprehension, and communication skills.
Proficiency with Microsoft Excel and strong knowledge of ERP systems.
Ability to develop business plans and strategies; interpret market, financial, operational, and competitive information; translate complex inputs into priorities; and make sound decisions in a complex, fast-paced, changing global environment.
Ability to meet the stated physical demands, including occasional lifting or moving of up to 25 pounds and traversing the facility.

Nice To Haves

SAP S4 HANA experience.
Experience with SMARTSHEETS.

Responsibilities

Develop a differentiated strategy for the Clinical Services business and translate it into rolling business and operational plans, forecasts, and KPIs.
Identify global sector trends, benchmark competitors, and use insights to build competitive advantage and sustained growth.
Identify market opportunities, expand market share, and develop regional and global partnerships and alliances.
Work with the Senior Leadership Team to develop an acquisition plan addressing service gaps and business or geographic expansion.
Collaborate across the Senior Leadership Team and business units to align global strategy and identify opportunities in customer acquisition, expansion, technology, and value creation.
Lead Sharp’s Clinical Services business and its clinical trial supply chain service offerings across relevant functional areas.
Build and manage a high-performing, collaborative team aligned with Sharp’s Values Framework, with clear objectives connected to business KPIs and strategy.
Monitor and manage team KPIs through monthly and quarterly business reviews.
Drive business development and manage and forecast the pipeline, including capacity management.
Represent business unit needs to corporate and operational functions and secure stakeholder support for KPIs and projects.
Ensure appropriate resources, expertise, and organizational structure are in place to deliver the strategy and budget.
Ensure compliance with quality, regulatory, legal, labor, and contractual obligations.
Establish and achieve financial targets; partner with Finance to optimize pricing and fee structures and maximize margins.
Develop client and industry relationships, including high-level pharmaceutical, biotech, and CRO relationships.
Drive client acquisition and retention; measure client satisfaction and act on findings.
Develop senior-level relationships with suppliers, partners, relevant agencies, companies, societies, and trade organizations.
Maintain knowledge of pharmaceutical services and clinical trial trends and apply relevant developments to the business.
Develop effective working relationships with senior operational and commercial personnel across Sharp.
Provide team members with performance feedback, development opportunities, recognition, and rewards.
Communicate key organizational messages to the team; identify and develop talent and support retention, engagement, and employee potential.
Recognize and celebrate team and individual success.
Champion Sharp’s Values Framework and align day-to-day actions with the company’s strategic objectives.
Lead the Clinical business across Manufacturing, Quality, Supply Chain, Labs, Sales and Marketing, Human Resources, Project Management, IT, and Continuous Improvement.