Vice President Clinical Services
About The Position
The Vice President of Clinical Operations oversees Admissions and Clinical Programs and Services across designated markets. This senior leadership role is responsible for supporting the health and well-being of people served by implementing market-specific initiatives and Beacon’s core standards of clinical care for individuals with Intellectual and Developmental Disabilities (IDD) and/or high-acuity Behavioral Health conditions (BHIDD). The role includes implementing evidence-based clinical care, managing budgets, supporting program growth and development through strategic leadership, and collaborating with department leaders to maintain service quality and competitiveness in the human services industry. The position provides clinical and admissions oversight, promotes coordinated, person-centered care, and uses data and performance measures to evaluate and improve outcomes. It works with clinical, medical, quality, training, and operations leaders across markets to ensure effective care systems, staff training, incident response, admissions, and post-hospitalization support.
Requirements
- Master’s degree in a human-services-related field; an MSW is strongly preferred.
- At least 4 years of behavioral health leadership experience at a state or regional level in a related industry managing adults with severe mental illness and developmental disabilities.
- Licensed and credentialed in New Jersey to manage clinical staff (LMSW or BCBA).
- Approved by state, federal, and local governmental entities to work within BSLS programs.
- Maintain required mandatory training and certifications.
- Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Demonstrated organizational skills and ability to multitask and meet project deadlines.
- Excellent oral and written communication skills.
- Ability to work collaboratively with all levels of the organization.
- Valid driver’s license.
- Proficiency in spoken, written, and read English.
Nice To Haves
- MSW degree is strongly preferred.
Responsibilities
- Partner with the National Vice President of Clinical Operations to oversee an evidence-based behavioral health and clinical model across assigned markets.
- Implement and monitor compliance with clinical standards of care, including admission protocols, needs assessments, staffing, services, training, and interventions.
- Participate in accreditation and ensure adherence to clinical policies and procedures.
- Use data and clinical dashboards to guide priorities and decisions and monitor performance measures such as emergency department visits, hospitalizations, recidivism, incidents, physicals, physician appointments, and social determinants of health.
- Demonstrate and improve the impact of clinical involvement in reducing crisis situations, emergency department visits, and inpatient hospitalizations.
- Implement regular critical-incident debriefings at each home and improve the processing of incidents, issues, and needs across shifts.
- Manage and improve post-hospitalization and emergency-department support, including individualized recovery plans prepared before a person returns home.
- Implement preventive measures for high-risk behavioral health conditions and behaviors, and establish escalation and consultation processes for high-risk cases.
- Oversee admissions to ensure an efficient process that expedites admission while identifying and addressing clinical and medical needs beforehand.
- Promote positive supports and ensure comprehensive, whole-person information is captured and reflected in service plans, including each person’s strengths, attributes, preferences, talents, and interests.
- Partner with training and operations leaders to strengthen direct-care staff training on precursors to acting-out behaviors and crises.
- Develop a unified clinical team approach using data to align treatment plans and interventions with the goals of individuals and their care teams.
- Collaborate with clinical, nursing/medical, quality, and operations leaders to maintain efficient systems for admissions, person-centered plans, behavior treatment plans, medication reviews, and care coordination.
- Ensure encounters are accurately tracked and reported, and provide senior leadership with data and impact reports for stakeholders.
- Establish and promote standard performance expectations across markets for inclusion in performance reviews for clinical and admissions staff.
- Manage budgets and facilitate program growth and development across assigned markets through strategic leadership.
- Maintain mandatory training and certification requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
