Urgent Care Senior Veterinary Assistant

American Veterinary Group•Midlothian, VA
•Onsite

About The Position

UrgentVet provides after-hours urgent care for canine and feline patients, bridging the gap between daytime general practice and emergency or overnight care. Its paperless clinics treat common urgent cases such as wounds, ear infections, vomiting and diarrhea, and euthanasia, and use cloud-based EMR, digital x-ray, and IDEXX in-house laboratory equipment. The Senior Veterinary Assistant supports patient care, team leadership, and client service in a fast-paced urgent care clinic. The role requires regular on-site attendance and includes animal handling, clinical tasks, facility maintenance, and client education. Full-time employees may be required to travel for on-site training and onboarding.

Requirements

  • Prior customer service experience.
  • Prior experience working with animals in a hospital setting.
  • Animal handling experience, including patient restraint, sample collection, and monitoring.
  • Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Professionalism, dependability, positive communication, and ability to multitask in a hands-on environment.
  • Strong work ethic and social and organizational skills.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Ability to lift 40 lbs.
  • Regular on-site presence is an essential function of the role.

Responsibilities

  • Provide outstanding patient care, team leadership, and client service.
  • Handle animals, including patient restraint, sample collection, and monitoring.
  • Perform clinical tasks including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Assist with facility maintenance and client education.
  • Attend on-site training and onboarding, with travel potentially required for full-time employees.

Benefits

  • Medical, dental, and vision options
  • 401(k) match
  • Generous paid time off (PTO)
  • Paid parental leave and paid maternity leave
  • One Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted veterinary care
  • Scrub allowance
  • Hands-on and e-training
  • Professional growth opportunities
  • Tuition assistance for prospective veterinary technician students
  • Tuition reimbursement for credentialed/registered veterinary technicians
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