Senior VDI Engineer
About The Position
The Senior VDI Engineer will support an intelligence customer in Springfield, Virginia, or Arnold, Missouri, by designing, configuring, and maintaining a large, globally accessed virtual desktop environment. This engineer will serve as a subject matter expert for troubleshooting performance issues across the organization and will contribute to system design and integration, identity life-cycle management, and process automation and improvement. The role includes architecture and design, Tier 3/4 support for system administrators resolving VDI issues, guidance on desktop optimization and platform interoperability, endpoint support, and liaison work among VDI technologies. The engineer will work across complex production environments with multiple stakeholders, apply extensive technical expertise, conduct trade studies, and recommend technical solutions and make-or-buy decisions. The position requires an active TS/SCI clearance with polygraph; the employer can sponsor a polygraph.
Requirements
- Active TS/SCI security clearance with polygraph; a polygraph can be sponsored.
- At least 5 years of experience with a bachelor's degree, or a combination of experience and education.
- Progressive experience in roles from Administrator to Senior Engineer.
- Experience providing engineering support for legacy and current versions of Citrix products.
- Experience with Citrix Virtual Apps and Desktops v7.15 and later.
- Experience with Citrix Provisioning Services (PVS) and Machine Creation Services (MCS).
- Experience with Citrix Cloud Virtual Apps and Desktops (CVAD).
- Experience with Citrix NetScaler / ADC / VPX.
- Experience with Citrix Workspace Environment Management (WEM).
- Experience with Citrix App Layering and Liquidware Profile Unity.
- Experience with Hyper-V and VMware VDI (Microsoft or Citrix NetScalers / ADCs).
- Familiarity with HP AnyConnect and Leostream.
- Excellent written and verbal communication skills; able to work effectively both independently and in a team.
Nice To Haves
- Experience managing and administering Windows Server clustering.
- Experience with infrastructure-as-code technologies such as Terraform and Ansible.
- Experience with System Center Virtual Machine Manager or VMware vCenter 6.7.
- Experience with Active Directory and Group Policies.
- Experience with home directory and profile management.
- Experience with support services for desktop software provisioning.
Responsibilities
- Design, configure, and maintain a large, globally accessed virtual desktop environment.
- Serve as the subject matter expert for troubleshooting VDI performance issues across the organization.
- Provide Tier 3/4 engineering support to system administrators to resolve VDI issues.
- Provide guidance on desktop optimization for platform interoperability and act as a liaison between VDI technologies.
- Provide endpoint support and troubleshoot Virtual Desktop-related issues.
- Support system design and integration, identity life-cycle management, and process automation and improvement.
- Operate across complex production environments and coordinate with multiple stakeholders.
- Conduct trade studies and recommend solutions and make-or-buy decisions.
Benefits
- Health, dental, and vision insurance.
- 401(k) match.
- Accrued paid time off.
- Short-term and long-term disability insurance and life insurance.
- Referral bonuses.
- Professional development reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
