Senior VDI Engineer

OSC Global•Augusta, GA
•Onsite

About The Position

The VDI Engineer (Omnissa Horizon) is responsible for the reliability, security, and continued development of a multisite virtual desktop environment supporting approximately 3,000 users. The role operates Omnissa Horizon and its desktop and application delivery components, leads VDI design changes, and coordinates with virtualization, network, identity, storage, and security teams on supporting infrastructure. The position requires a physical presence at Fort Gordon, Georgia.

Requirements

  • High school diploma or equivalent.
  • Active Secret Clearance and eligibility for a TS Clearance.
  • Ability to meet the DoD 8140 qualification requirements assigned to the position, including any certification required by the contract; Security+ or higher.
  • At least seven years of systems engineering experience, including at least three years administering or engineering enterprise Omnissa Horizon environments.
  • Hands-on experience with Horizon architecture and operations, including Connection Servers, Unified Access Gateway, desktop pools, image management, App Volumes, and Dynamic Environment Manager.
  • Experience supporting a multisite VDI environment and troubleshooting performance and availability issues across infrastructure dependencies.
  • Working knowledge of Active Directory, Group Policy, authentication, certificates, and Windows desktop administration.
  • Experience applying applicable DISA STIGs and supporting vulnerability remediation in a DoD environment.
  • Ability to meet the described physical demands, including lifting and moving objects weighing up to and occasionally more than 75 pounds.

Nice To Haves

  • Experience with Horizon Cloud Pod Architecture, True SSO, RDSH published applications, FSLogix, or GPU-enabled desktops.
  • PowerShell or PowerCLI scripting experience for image management, provisioning, reporting, or compliance checks.
  • Relevant Omnissa Horizon, VMware vSphere, or Microsoft certification.
  • Working knowledge of VMware NSX as it relates to VDI connectivity and segmentation.
  • VDI certification.

Responsibilities

  • Operate and maintain Horizon pods, Connection Servers, Unified Access Gateways, desktop pools, and RDSH application farms across multiple sites.
  • Manage desktop images, Horizon agents, application delivery through App Volumes, and user environment settings through Dynamic Environment Manager and FSLogix where deployed.
  • Plan and execute VDI upgrades, patching, and image changes with testing, documented rollback plans, and customer coordination.
  • Monitor capacity and user experience, including CPU, memory, storage performance, GPU resources, login times, and Blast Extreme performance.
  • Troubleshoot issues across user sessions, Horizon components, Windows desktops, hypervisors, storage, and network layers; engage the responsible teams when resolution requires changes to their platforms.
  • Maintain VDI integrations with Active Directory, authentication services, certificates, and smart-card access in coordination with identity and PKI teams.
  • Lead VDI design reviews, capacity planning, and improvements to availability, security, and operational support.
  • Maintain VDI recovery procedures, runbooks, and architecture documentation, and participate in scheduled failover tests.
  • Apply applicable DoD security baselines, support vulnerability remediation, and maintain appropriate access controls for VDI components.

Benefits

  • Competitive base pay.
  • Medical, dental, and vision coverage.
  • Life insurance and AD&D.
  • Flexible Spending.
  • Accident, Critical Illness, and Hospital Indemnity coverage.
  • 401(k) and Roth retirement options with company match.
  • Pet insurance.
  • Identity Theft and Fraud Protection coverage.
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