Senior VDI Engineer

bcore•Arnold, MO
•Hybrid

About The Position

Bcore is hiring a Senior VDI Engineer to support the NGA customer mission. The role supports the design, configuration, and maintenance of a large, globally accessed virtual desktop environment and serves as a subject matter expert for troubleshooting performance issues across the organization. The engineer will apply experience in system design and integration, identity lifecycle management, process automation, and improvement while working across complex production environments and with multiple stakeholders. In addition to architecting and designing VDI solutions, the Senior VDI Engineer provides Tier 3/4 support to system administrators, helps optimize desktops for platform interoperability, serves as a liaison across VDI technologies, and provides endpoint support and issue resolution. The role requires extensive technical expertise in VDI administration, engineering, and implementation, and includes conducting trade studies and recommending solutions and make-or-buy decisions. The position is hybrid in Springfield, Virginia, and Arnold, Missouri. An active Top Secret clearance with SCI eligibility and eligibility to obtain a CI polygraph are required. The stated salary range for the Washington, DC metropolitan area is $122,000–$150,000; final compensation depends on factors including experience, education, location, and contractual requirements.

Requirements

  • Bachelor's degree.
  • At least 5 years of experience, with progressive roles from Administrator to Senior Engineer.
  • Active TS clearance with SCI eligibility and eligibility to obtain a CI polygraph.
  • Experience providing engineering support for legacy and current versions of Citrix products.
  • Experience with Citrix Virtual Apps and Desktops v7.15 and later.
  • Experience with Citrix Provisioning Services (PVS) and Machine Creation Services (MCS).
  • Experience with Citrix Cloud Virtual Apps and Desktops (CVAD).
  • Experience with Citrix NetScaler / ADC / VPX.
  • Experience with Citrix Workspace Environment Management (WEM).
  • Experience with Citrix App Layering and Liquidware Profile Unity.
  • Experience with Hyper-V and VMware VDI (Microsoft or Citrix NetScalers / ADCs).
  • Familiarity with HP AnyConnect and Leostream.

Nice To Haves

  • Experience managing and administering Windows Server clustering.
  • Experience with infrastructure-as-code technologies such as Terraform and Ansible.
  • Experience with System Center Virtual Machine Manager or VMware vCenter 6.7.
  • Experience with Active Directory and Group Policies.
  • Experience with home directory and profile management.
  • Experience with desktop software provisioning and support services.
  • Intelligence Community experience.

Responsibilities

  • Design, configure, and maintain a large, globally accessed virtual desktop environment.
  • Serve as the subject matter expert for troubleshooting VDI performance issues across the organization.
  • Provide Tier 3/4 support to system administrators to resolve VDI issues.
  • Architect and design VDI solutions.
  • Provide guidance on desktop optimization for platform interoperability.
  • Act as a liaison between VDI technologies.
  • Provide endpoint support and resolve issues related to virtual desktop tasks.
  • Administer, engineer, and implement VDI-related technologies.
  • Operate across complex production environments and work with multiple stakeholders.
  • Conduct trade studies and recommend solutions and make-or-buy decisions.

Benefits

  • Health, dental, and vision benefits.
  • 401(k).
  • Paid time off.
  • Short-term disability, long-term disability, and life insurance, including voluntary life insurance.
  • Stipends.
  • Referral bonuses.
  • Service anniversaries and spot awards.
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