Senior VDI Engineer
About The Position
Bcore is hiring a Senior VDI Engineer to support the NGA customer mission. The role supports the design, configuration, and maintenance of a large, globally accessed virtual desktop environment and serves as a subject matter expert for troubleshooting performance issues across the organization. The position also involves system design and integration, identity lifecycle management, and process automation and improvement. The engineer will architect and design VDI solutions, provide Tier 3/4 support to system administrators, advise on desktop optimization and platform interoperability, and provide endpoint support for virtual desktop issues. The role operates across complex production environments and multiple stakeholder groups, applies extensive technical expertise across related disciplines, and conducts trade studies with recommendations on solutions and make-or-buy decisions. The position is hybrid in Springfield, Virginia, and Arnold, Missouri. An active TS clearance with SCI eligibility and eligibility to obtain a CI polygraph are required.
Requirements
- Bachelor's degree.
- At least 5 years of experience, with progressive roles from Administrator to Senior Engineer.
- Active TS clearance with SCI eligibility and eligibility to obtain a CI polygraph.
- Engineering support experience with legacy and current versions of Citrix products.
- Experience with Citrix Virtual Apps and Desktops version 7.15 and later.
- Experience with Citrix Provisioning Services (PVS) and Machine Creation Services (MCS).
- Experience with Citrix Cloud Virtual Apps and Desktops (CVAD).
- Experience with Citrix NetScaler / ADC / VPX.
- Experience with Citrix Workspace Environment Management (WEM).
- Experience with Citrix App Layering.
- Experience with Liquidware Profile Unity.
- Experience with Hyper-V and VMware VDI.
- Familiarity with HP AnyConnect and Leostream.
Nice To Haves
- Experience managing and administering Windows Server clustering.
- Experience with infrastructure-as-code technologies such as Terraform and Ansible.
- Experience with System Center Virtual Machine Manager or VMware vCenter 6.7.
- Experience with Active Directory and Group Policies.
- Experience supporting home directory and profile management services.
- Experience supporting desktop software provisioning and services.
- Intelligence Community experience.
Responsibilities
- Design, configure, and maintain a large, globally accessed virtual desktop environment.
- Serve as the subject matter expert for troubleshooting VDI performance issues across the organization.
- Architect and design VDI solutions.
- Provide Tier 3/4 support to system administrators to resolve VDI issues.
- Guide desktop optimization for platform interoperability and act as a liaison between VDI technologies.
- Provide endpoint support and resolve virtual desktop-related issues.
- Support administration, engineering, and implementation of VDI-related technologies.
- Operate across complex production environments and coordinate with multiple stakeholders.
- Conduct trade studies and recommend technical solutions and make-or-buy decisions.
- Support system design and integration, identity lifecycle management, and process automation and improvement.
Benefits
- Health, dental, and vision insurance.
- 401(k).
- Paid time off.
- Short-term disability, long-term disability, and life insurance.
- Voluntary life insurance.
- Stipends.
- Referral bonuses.
- Service anniversaries and spot awards.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
