Senior UX/UI Designer

Steampunk • McLean, VA

3d • $110,000 - $170,000

About The Position

As a Senior UX/UI Designer, you will guide government clients through Steampunk’s Design Intelligence™ framework, applying human-centered methods to complex user experience challenges. You will plan and execute UI/UX initiatives from discovery through interface design, including research, prototyping, iteration, visual design, user and usability testing, and accessibility testing. You will serve as the voice of the customer and ensure user needs are considered and addressed in proposed solutions.

The role involves working with clients and cross-functional Agile teams to understand missions, stakeholders, users, ecosystems, current-state journeys, and project objectives. You will facilitate workshops and interviews, conduct research and testing, turn user insights into implementable digital experiences, and design intuitive, elegant, accessible interfaces within technology, platform, and operational constraints. You will help ensure high-quality deliverables across projects.

Steampunk describes itself as a change agent in federal contracting, serving clients in Homeland, Federal Civilian, Health, and DoD sectors. The projected annual salary range is $110,000 to $170,000, with compensation determined in part by factors such as geographic location, contractual requirements, education, skills, competencies, and experience. Applicants are expected to be on camera during interviews and assessments; the company may take a picture to verify identity and prevent fraud. Steampunk is an equal opportunity employer and participates in E-Verify.

Requirements

• Ability to obtain a U.S. government Public Trust Security Clearance.
• At least 6 years of professional UX and UI experience designing viable solutions for multi-platform digital products.
• A current portfolio demonstrating design ideology, methods, tools, skills, and craft.
• Thorough knowledge and demonstrated experience conducting primary and secondary user research, including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting, and applying insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design.
• Thorough knowledge and demonstrated experience in UI design, including wireframing, low- and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing.
• Knowledge and experience with Section 508 compliance requirements.
• Experience working on a Scrum team in an Agile delivery framework and integrating research and design into technical sprints, including writing user stories and story pointing.
• Proficiency with tools such as Adobe Creative Suite, Sketch, Figma, Zeplin, and other prototyping tools.
• Ability and willingness to keep pace with changing industry tools and best practices and make recommendations for the best outcome.
• Experience collaborating on multidisciplinary delivery teams, including service designers, technologists, data scientists, engineers, solution architects, and change managers.
• Curiosity for solving problems and strong analytical skills.
• Collaborative nature and excellent written communication and presentation skills.
• Experience working in a project-based environment.
• Degree or equivalent experience in HCD, HCI, and/or UX design.

Nice To Haves

• Previous work experience in or with the federal government.
• Previous work experience as a consultant.
• Experience working on a cross-functional Salesforce implementation team.

Responsibilities

• Participate in discovery to understand client missions and goals, stakeholders, users and their ecosystems, current-state journeys, user segments, and program and project objectives.
• Conduct workshops and interviews to frame pain points and opportunities, define insights, validate hypotheses, and create an experience vision.
• Use artifacts such as journey maps, service blueprints, personas, ecosystem maps, and experience maps to craft user experiences.
• Conduct user research and testing and translate user needs into implementable digital experiences.
• Collaborate and communicate stakeholder and user needs within cross-functional Agile teams.
• Account for the specifications and constraints of technologies, platforms, and operational environments.
• Design intuitive, elegant, and accessible interfaces using a test-and-learn process.
• Ensure deliverables across projects are produced to a high standard of quality.

Benefits

• Steampunk states that additional employee benefits are part of its total compensation package and refers applicants to its benefits information; specific benefits are not listed in the description.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed