Senior UX/UI Designer

Steampunk • McLean, VA

1d • $110,000 - $170,000

About The Position

As a Senior UX Design Lead, you will guide government clients through Steampunk’s Design Intelligence™ framework, using human-centered methods to solve complex user experience challenges. You will plan and execute UX initiatives from discovery through interface design, including research, prototyping, iteration, visual design, and user, usability, and accessibility testing. You will serve as the voice of the customer and ensure user needs are considered and met in proposed solutions.

You will work on a team focused on client-centered, mission-driven outcomes, developing impactful, practical, and scalable solutions for government clients. The role applies human-centered design to complex mission challenges and changing client needs.

The projected annual compensation range is $110,000 to $170,000. The position requires an active Secret Clearance. Applicants are expected to be on camera during interviews and assessments; Steampunk may take a picture to verify identity and prevent fraud.

Requirements

• Bachelor's degree or equivalent experience in HCD, HCI, and/or UX design.
• At least 6 years of professional UX and UI experience designing viable solutions for multi-platform digital products.
• Current portfolio demonstrating design ideology, methods, tools, skills, and craft.
• Thorough knowledge and demonstrated experience conducting primary and secondary user research, including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting, and applying insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design.
• Thorough knowledge and demonstrated experience in UI design, including wireframing, low- and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing.
• Knowledge and experience with Section 508 compliance requirements.
• Experience working on a scrum team within an Agile delivery framework and integrating research and design into technical sprints, including writing user stories and story pointing.
• Proficiency with tools such as Adobe Creative Suite, Sketch, Figma, Zeplin, and other prototyping tools.
• Ability and interest to keep pace with changing industry tools and best practices and recommend approaches as needed.
• Experience collaborating on a multidisciplinary delivery team, including with service designers, technologists, data scientists, engineers, solution architects, and change managers.
• Strong curiosity and analytical skills for solving problems.
• Collaborative nature with excellent written communication and presentation skills.
• Experience working in a project-based environment.
• Must have an active Secret Clearance.

Nice To Haves

• Previous work experience in or with the federal government.
• Previous work experience as a consultant.
• Experience working on a cross-functional Salesforce implementation team.

Responsibilities

• Participate in discovery to understand client missions and goals, stakeholders, users and their ecosystems, current-state journeys, user segments, and program and project objectives.
• Conduct workshops and interviews to frame pain points and opportunities, define insights, validate hypotheses, and create an experience vision.
• Use journey maps, service blueprints, personas, ecosystem maps, and experience maps as appropriate to craft the user experience.
• Conduct user research and testing and translate user needs into implementable digital experiences.
• Collaborate and communicate stakeholder and user needs within a cross-functional team in an agile environment.
• Understand and work within the specifications and constraints of relevant technologies, platforms, and operational environments.
• Design intuitive, elegant, and accessible interfaces using a test-and-learn process.
• Ensure deliverables across projects are produced to a high standard of quality.
• Plan and execute UX initiatives from discovery through interface design, including research, prototyping, iteration, visual design, and user, usability, and accessibility testing.
• Represent the customer and ensure their needs are considered and met in proposed solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior