Senior UX/UI Designer - Modern AI Platform

Modern AI

1d•Remote

About The Position

Modern is an AI-native data and intelligence platform for commerce brands, and an AI Residency team that runs on it every day. The AI Residency team operates a portfolio of DTC brands using this exact platform: attribution, cohort analysis, media mix, creator performance, lifecycle. Every feature has already survived contact with real P&Ls and real clients before it reaches anyone else. The platform answers questions most tools in this category can't touch. Our engineering team built an engine with real depth. Sophisticated operators pick it up and don't want to work without it. The opportunity is reach. Our market isn't only sophisticated growth teams. It's also the founder running an $8M skincare brand who knows their business cold and has never heard the word "incrementality." We want that person to get the same value from day one, and today the product assumes more context than they arrive with. You're the first UX/UI Design hire. Your job is to make something powerful feel obvious, without making it any less powerful. The easy version of this role is to strip features out until it's simple. We don't want that. We want the depth fully preserved and the path to it made clear. Progressive disclosure, sane defaults, an interface that teaches you as you use it, and a first session that delivers a real answer before it asks you to understand anything.

Requirements

5+ years designing SaaS products, with shipped work you can walk us through. Not just the final screens, but the problem, the constraints, what you tried first, and what you'd change now.
You've made complex software approachable before. Analytics, BI, fintech, dev tools, ops platforms, anything data-dense. This is the closest thing to a hard requirement on this list. Consumer-app polish alone won't transfer.
You're fluent in data visualization. You have opinions about chart types, and you know why most dashboards fail.
You work in the AI landscape and use AI in your own craft. You're paying attention to how AI products are being designed right now, you have views on what's working and what's cargo cult, and you use these tools in your own process. We're not looking for someone who outsources taste to a model. We're looking for someone whose taste is sharpened by moving fast.
You're comfortable being the whole design function. No team to delegate to, no researcher, no brand designer. You scope, design, ship, and measure. You know what "good enough for now" looks like and when it isn't.
You can build a case. You'll be advocating for design investment to engineers and leadership who have competing priorities. Strong visual work isn't enough. You need to explain why it matters in terms of activation, retention, and revenue.
You prototype. Static mockups only get an idea so far. Whether it's Figma prototypes, code, or AI-assisted, you show rather than describe.

Nice To Haves

You write front-end code (React/Tailwind) and can ship your own work or spec it precisely
Experience with e-commerce, DTC, marketing analytics, or attribution
You've been the first design hire somewhere and remember what you learned
You've designed conversational or agentic interfaces
Brand and identity work in your portfolio alongside product

Responsibilities

The product experience, end to end. Information architecture, core flows, onboarding, dashboards, data visualization, empty and error states, mobile.
Onboarding and time-to-value. The single highest-leverage surface in the product. A new user should reach a genuinely useful insight in their first session without reading documentation.
Data visualization. A large share of this product is charts, tables, and comparisons. Designing these well: what's the default view, what's hidden, what a number means without a glossary is a real craft, and it's central to this job.
Designing for AI interaction. Parts of the platform are conversational or agentic. The design patterns for this are still being invented industry-wide. You'll be inventing some of ours: how the system shows its reasoning, how it handles uncertainty, how a user knows what to trust and when to check.
A design system. The product has shipped fast and grown feature by feature, so patterns vary across surfaces. You'll build the components, tokens, and patterns that engineers ship against, so consistency stops being a per-feature negotiation.
The marketing site and brand. You also own how Modern looks to the outside world: the website, product marketing assets, the visual identity of the platform. The brand should look like it belongs to a company at the front of this category.
Research, at a scale that fits. You'll talk to users regularly. Our own AI Residency team uses the product for hours a day and will tell you exactly what's painful. Use them, but don't only use them. They're expert users, and your hardest design problem is the person who isn't.