Senior UX Researcher

dentsu•USA - Remote - California, CA

1d•$78,000 - $135,000•Hybrid

About The Position

Dentsu is seeking an experienced Senior UX Researcher to lead qualitative and quantitative research initiatives for a strategic client with whom we have an established relationship and significant opportunity. This is a backfill role on a long-term partnership where you will deepen our research partnership and elevate the quality of our delivery. You will be the onshore research lead for an engagement operating at the intersection of rigorous methodology, client relationship management, and fast-turnaround insights delivery. This role requires someone who is equally comfortable designing and moderating complex in-depth interviews, executing quantitative survey research (including statistical analysis), and translating findings into client-ready insights, while maintaining a client partnership that spans frequent touchpoints, competing priorities, and high-stakes presentations. Study design is typically provided by the client; your differentiation will be in execution excellence, insight depth, and the confidence clients have in your team.

Requirements

Minimum 5–7 years of professional UX or market research experience
Demonstrable expertise in conducting in-depth interviews (IDIs) and diary studies across multiple research contexts; evidence of extensive fieldwork
Hands-on experience designing and analyzing quantitative survey research, including exposure to statistical methods and either / both R / Python
Strong synthesis and analytical skills: ability to identify patterns, surface surprising insights, and distinguish between data, interpretation, and speculation
Excellent written communication; ability to produce polished, research-defensible insight documents and client presentations
Proven client-facing skills: you can present findings with confidence, handle pushback with grace, and maintain professional composure under pressure
Comfort working independently on projects while also supporting larger team efforts; ability to balance autonomy with close collaboration
Experience moderating research with diverse populations and the ability to adapt your approach to different participant contexts
Ability to work in a consulting environment: fast timelines, shifting priorities, and competing stakeholder needs are normal

Nice To Haves

Experience working with technology companies or in consumer tech research
Familiarity with research platforms such as dscout, Qualtrics, SPSS, or similar tools
Background in behavioral economics, user psychology, or related frameworks
Experience working with distributed or offshore research teams
Exposure to competitive intelligence or market research methodologies

Responsibilities

Design and execute in-depth interviews, diary studies, and quantitative surveys across diverse research questions and participant populations
Serve as the primary onshore point of contact for the client, managing expectations, solving problems proactively, and presenting findings with clarity and confidence
Synthesize both qualitative and quantitative data into actionable insights, distinguishing between observation, interpretation, and recommendation
Lead or support US-based studies independently while contributing expertise and support to the offshore India research team on larger or complex engagements
Own fieldwork execution, including partnership with the participant recruitment team, moderation, data quality, and timeline management in a fast-paced consulting environment
Maintain the highest standards of research rigor and client communication; your work directly influences renewal decisions and account growth
Collaborate with quant research partners when studies require data analysis or statistics (e.g. MaxDiff / TURF / Conjoint)
Manage ambiguity and navigate client relationships with calm, problem-solving orientation, especially when competing priorities or unclear direction arise