Senior UX Researcher

GEICO•Bethesda, MD

1d•$109,675 - $172,200•Hybrid

About The Position

GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research. As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by utilizing insightful research and data-driven insights. This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Bethesda, MD; Palo Alto, CA; Seattle, WA.

Requirements

Bachelor’s Degree in a related field
5+ years of experience (or 3+ with Masters degree) in user experience research
5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

Nice To Haves

Bachelor's Degree or equivalent years of experience in research
Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research
Proficient in data analysis and visualization tools, such as PowerBI or Tableau
Have a solid understanding of user-centered design principles and methodologies.
Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences
Demonstrated ability to influence cross-functional teams and drive user-centric design decisions

Responsibilities

Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies.
Proactively identify research opportunities and following through the process from scope, execution, analysis, and delivery.
Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting.
Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.
Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions.
Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops.
Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles.
Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle.
Stay current with the latest research methodologies, tools, and industry trends.
Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results.