Senior UX Researcher
About The Position
FanDuel is seeking a highly motivated and experienced individual to join our UX & Design team as a Senior UX Researcher. You’ll take part in meaningful work and real-life projects as you gain an in-depth look into the inner workings of one of the world's premier sports-technology & entertainment companies. You'll learn from some of the most innovative and experienced minds in the industry and improve your knowledge of User Experience processes in a fast-paced environment. Are you passionate about sports and/or gaming? Come join FanDuel on our quest to offer the best-in-class sports gaming experience for our customers and fans. This position will support our Sports team. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
Requirements
- Minimum of 5+ years of previous User Experience Research Experience.
- Strong knowledge of User Experience Research methodologies and best practices.
- Demonstrated success working as part of a cross-functional team that includes UX Design, Product, and Engineering.
- Strong verbal and written communication skills.
- Demonstrate working knowledge of AI capabilities and limitations as they apply to user research, including leveraging AI tools to improve efficiency and augment qualitative and quantitative analysis.
Nice To Haves
- Knowledge of sports and/or experience working within a heavily regulated industry is a plus.
Responsibilities
- Collaborate closely with a multi-disciplinary team comprised of Product Managers, Product Designers, Content Designers, Engineers, Marketers, and Analysts to bring user insights to the product design process.
- Demonstrate an advanced understanding of our users and how they engage with our products.
- Demonstrate a solid understanding of the product under study, including the relevant journeys and user needs and challenges, and the FanDuel business as a whole.
- Successfully organize, facilitate, and analyze unmoderated and moderated user research, and conduct more complex user research (diary studies, etc.)
- Integrate analytics and experimentation data and ideas into research planning and reporting
- Connect research to the product, including proactively suggesting and conducting impactful research that targets product priorities and gaps in user knowledge.
- Identify areas of improvement across the product and make recommendations for potential solutions based on research recommendations.
- Ensure that research is integrated into strategic conversations, working across teams to align insights with business and user needs.
- Coach junior researchers on stakeholder collaboration and research craft.
Benefits
- Array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
- Generous paid time off (PTO & sick leave)
- Annual bonus and long-term incentive opportunities (based on performance)
- 401k with up to a 5% match
- Commuter benefits
- Pet insurance
- Medical, vision, and dental insurance
- Life insurance
- Disability insurance
- 401(k) matching program
- Short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
- Paid personal time off
- 14 paid company holidays
- Paid sick time in accordance with all applicable state and federal laws.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
