Senior UX Designer

Western Governors University • Salt Lake, UT

8d • Onsite

About The Position

WGU is seeking a Senior UX Designer to turn complex problems into thoughtful, intuitive digital experiences. The role spans early research and concept development through prototyping, testing, and high-fidelity design, using user feedback to guide decisions and iterations. The designer will help develop new experiences and offerings while improving existing features, with a research-driven, collaborative, and iterative approach. This is a full-time, in-office position requiring five days per week at WGU’s Salt Lake City, Utah office. The role involves occasional travel of up to 20%, including designated company summits, conferences, visits to company locations, and other business-related events as needed.

Requirements

• At least 4 years of UX design experience.
• At least 4 years of experience with design software such as Figma.
• Bachelor’s degree in a related field, or relevant professional experience in lieu of the education requirement.
• Strong experience developing designs from rough concepts through high-fidelity designs.
• Experience conducting user research, testing designs, and working through prototypes with users.
• Demonstrated understanding of UX and UI standards, mobile web design, accessibility, and user-centered design.
• A portfolio demonstrating relevant UX/UI design work.
• Must be able to work in-office five days per week in Salt Lake City, Utah, and travel occasionally up to 20%.
• WGU is unable to provide visa sponsorship for this role.

Nice To Haves

• Knowledge of CMS systems such as AEM.
• At least 4 years of in-house or agency experience as a UX/UI designer focused on web experiences.
• Experience or interest in AI.

Responsibilities

• Lead UX and UI design for new and existing web experiences, from early concepts and rough designs through prototypes and high-fidelity solutions.
• Conduct early user research to understand problems, uncover user needs, and inform design direction.
• Rapidly prototype and test different design approaches with users, incorporating feedback into subsequent iterations.
• Create user-centered designs in Figma for mobile and desktop web experiences.
• Partner with web operations, testing, creative, marketing, WGU colleges, and corporate teams to develop experiences, tests, and personalizations.
• Apply accessibility, UX/UI, and mobile-first design best practices and maintain current knowledge of accessibility standards.
• Present designs to stakeholders, guide design decisions, and collaborate across teams to move work forward.

Benefits

• Eligible for bonuses.
• Medical, dental, vision, telehealth, and mental healthcare.
• Health savings account and flexible spending account.
• Basic and voluntary life insurance and disability coverage.
• Accident, critical illness, and hospital indemnity supplemental coverage.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off and flexible paid sick time, both without accrual requirements.
• 11 paid holidays.
• Other paid leaves, including up to 12 weeks of parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior