Senior UX Designer

Charles Schwab Inc.•Lone Tree, CO

1d•$105,600 - $234,600•Onsite

About The Position

Schwab Advisor Services is seeking an experienced, collaborative, and adaptable Senior User Experience Designer to help shape its enterprise platform for independent Registered Investment Advisors. The role focuses on understanding user needs and pain points and turning research insights and product requirements into well-conceived digital products that help advisors scale efficiently, compete confidently, and respond to complex client needs. The designer works closely with multidisciplinary UX and Product teams and supports multiple product teams simultaneously. The position influences product design from early discovery through final delivery. It includes creating solutions with cross-functional partners, considering how digital, physical, and service channels work together, and aligning visual design choices such as layout, color, spacing, and typography with user interaction and system behavior. The designer works within and contributes to the design system, ensuring designs meet product requirements and provide consistent, error-free, accessible, and inclusive experiences. The role requires autonomy in managing shifting priorities, close collaboration with Product and UX leadership and other partners, and the ability to surface roadblocks and help find paths forward. The designer uses research, storytelling, and clear communication to connect insights to business goals, influence decisions without direct authority, and help teams make iterative progress within scope and budget. The role is on site at the specified location, reflecting Schwab’s commitment to in-office collaboration.

Requirements

At least 8 years of product design experience focused on enterprise digital products, or equivalent experience.
Current working experience with Schwab systems and processes.
An online portfolio demonstrating process and design thinking.
Experience supporting both long-term strategy development and detailed design execution.
Exceptional communication and storytelling skills, including the ability to turn complex concepts into clear, persuasive narratives for diverse audiences.
Proven ability to build relationships and influence design, product, and technology partners.
Strong self-management skills and comfort working directly with partners.
A proven track record of navigating complex situations and projects successfully.
Comfort working in a project-oriented environment, with a positive attitude and solid work ethic.

Responsibilities

Design solutions that delight and satisfy clients while meeting business needs.
Collaborate with cross-functional product teams to consider how digital, physical, and service channels work together.
Influence product design efforts from early discovery through final delivery.
Align visual design approaches, including layout, color, spacing, and typography, with user interactions and system responses.
Work within and contribute to the design system, understanding the structure and implementation of patterns and components.
Ensure product designs meet requirements and provide consistent, error-free, accessible, and inclusive experiences.
Support multiple product teams simultaneously and manage shifting priorities with autonomy and initiative.
Collaborate with Product and UX leadership and cross-functional teams to embed user insights throughout the product design process.
Use design expertise to drive decision-making and support iterative progress within scope and budget.
Raise potential roadblocks to leadership and collaborate to remove blockers or identify alternate paths.
Maintain channel standards, content standards, and the Schwab Advisor Services design system.
Use research insights to identify patterns, opportunities, and long-term implications.
Propose solutions that benefit stakeholders and develop arguments to support design positions.
Use storytelling to connect data and insights to business goals, guide decision makers, and influence direction.
Build trust-based relationships and communicate clearly to influence without direct authority.
Collaboratively identify root causes of challenges and determine next steps or new directions.