Sr UX Designer

HMH•Boston, MA

3d•$90,000 - $109,000

About The Position

HMH is seeking an experienced Senior UX Designer to independently lead complex user experience problems from initial framing through delivery. The designer will connect user evidence, U.S. K–12 education context, product strategy, and technical constraints to create high-quality, accessible experiences. The role owns complex features and end-to-end workflows, determines appropriate design approaches, explores multiple solutions, and makes thoughtful tradeoffs throughout discovery, design, and implementation. As a senior individual contributor, the designer operates with significant autonomy, collaborates across disciplines, mentors other designers, and contributes to the continued evolution of HMH’s UX practice. The role partners with Product, Engineering, UX Research, Curriculum, Data, and other stakeholders to deliver meaningful user and product outcomes. HMH describes its Information Technology organization as advancing the company’s digital transformation and applying technologies such as robotic process automation and artificial intelligence to business challenges.

Responsibilities

Independently own complex features and end-to-end workflows from problem framing through implementation.
Synthesize user evidence, product strategy, business context, and technical constraints to identify root problems and define experience direction.
Apply knowledge of U.S. K–12 education and the needs of educators, students, and administrators to design decisions.
Explore multiple solution paths, communicate tradeoffs, and connect tactical decisions to the broader product ecosystem.
Partner with UX Research and use qualitative and quantitative evidence to challenge assumptions, reduce risk, and improve decisions.
Design intuitive workflows that account for system states, permissions, errors, edge cases, and varying user needs.
Create information architecture, interaction models, wireframes, prototypes, and high-quality UI suited to the problem.
Use prototypes to explore ideas, align teams, validate solutions, and reduce implementation risk.
Champion accessible and inclusive design practices aligned with WCAG and HMH standards.
Work within established design systems, deciding when to reuse or adapt patterns and when to contribute scalable new patterns.
Partner closely with Engineering to communicate design intent and maintain quality through implementation.
Build trusted partnerships with Product, Engineering, Research, Curriculum, Data, and other stakeholders.
Clarify goals, uncover assumptions, reconcile competing inputs, and advocate for user needs using evidence and clear design rationale.
Facilitate workshops, critiques, and decision-making conversations to move teams through ambiguity.
Communicate design concepts, tradeoffs, and recommendations clearly to technical and non-technical audiences.
Collaborate across distributed teams, cultures, disciplines, and time zones.
Drive work through successful delivery while managing dependencies, changing requirements, and competing constraints.
Maintain a high bar for quality while focusing on meaningful user and product outcomes.
Use approved AI and emerging design tools thoughtfully to accelerate exploration, synthesis, prototyping, and production while applying appropriate human judgment.
Provide thoughtful feedback and mentorship to other designers and contribute to shared UX practice.