Senior UX Designer

Great Gray • Boston, MA

2d • $135,000 - $170,000 • Hybrid

About The Position

Great Gray is looking to add a Senior UX Designer to drive experience quality across our retirement investment platform. This role sits at the center of a channel-aligned product organization, translating complex workflows into experiences that are clear, efficient, and built around how advisors, recordkeepers, and asset managers work. The Senior UX Designer will shape how we frame problems, lead user research that grounds product decisions in real behavior, and set the standards that make the design practice faster and more consistent over time. The person who thrives here brings sharp research instincts, strong opinions about what excellent UX looks like in a data-intensive B2B environment, and the communication skills and executive presence to bring stakeholders and customers along.

Requirements

• Bachelor's degree in design or related field (Master's degree a plus)
• 7+ years of professional UX/UI design experience in a B2B SaaS environment
• Proven track record of leading research end-to-end — not just running sessions, but translating findings into product decisions that changed what got built
• Strong collaboration skills with product managers and engineers in an agile environment to ship user-centered solutions
• Proficiency in Figma and other industry-standard design tools
• Experience building or meaningfully contributing to a design system in a scaling product environment
• Comfortable managing multiple priorities in a fast-paced, low-process environment where you'll often be building the framework while using it
• Comfortable navigating ambiguity
• Entrepreneurial mindset to bring best practice ideas to the team

Nice To Haves

• Experience with 0-1 products and/or fintech preferred but not required

Responsibilities

• Design and prototype across the full UX process — information architectures, user flows, wireframes, and high-fidelity interactive prototypes for testing and stakeholder alignment
• Lead user research for your initiatives — conducting interviews, usability testing, and surveys to build deep understanding of advisor, recordkeeper, and asset manager personas, their workflows, pain points, and behaviors
• Partner with product managers, engineers, and stakeholders to define requirements, iterate on solutions, and ship high-impact work
• Present research findings and design decisions to stakeholders at all levels, connecting user needs to business outcomes
• Work closely with engineering through detailed specs and ongoing support to maintain design quality through production
• Collaborate with fellow designers to raise the bar on craft and establish design patterns, UI components, and accessibility standards that ensure consistency and scale across the platform
• Complete other related duties as assigned

Benefits

• Be an integral part of a high-growth organization!
• Competitive compensation package
• Group medical, dental and vision insurance
• Employer-paid life and disability insurance
• Annual well-being stipend
• Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model, upholding our mission to support our employees in retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior