Senior UX Designer (m/f/n)

InPost

7d • Hybrid

About The Position

InPost Group is seeking an experienced, entrepreneurial UX Designer to improve and reinvent customer-facing solutions for users in more than 15 countries under the InPost and Mondial Relay brands. The role will help improve customer experience and establish design principles and frameworks for high-quality, consistent solutions that can scale globally while accounting for local market needs. It focuses on financial products within InPost Pay, including payments, subscriptions, and future financial services, and involves working closely with a small dedicated team. The position follows a hybrid working model, preferably with one day per week in the Warsaw or Cracow office.

Requirements

• At least 5 years of experience in digital product design, including user research, information architecture, usability, prototyping, and design processes, with current, strong UI skills.
• Experience and understanding of working with financial services, such as banking or fintech.
• Proven experience using AI tools in the design workflow, such as Claude or similar, with concrete examples of how they supported the design process.
• Experience with prototyping tools; the team uses Figma.
• Ability to work autonomously in a responsive, fluid environment and experience working in agile, fast-paced surroundings.
• Advanced spoken and written English skills and fluent Polish.
• Strong stakeholder management skills to drive change.
• Passion for applying and evangelizing human-centered design methodologies within cross-functional teams.

Nice To Haves

• Experience and understanding of the specific needs of B2B users.

Responsibilities

• Represent users and solve complex problems to define and improve user experiences across websites, mobile applications, and internal tools.
• Conduct user research to understand customer needs and identify opportunities.
• Create user flows, journey maps, wireframes, and prototypes for stakeholder and user feedback.
• Create high-fidelity visual design mock-ups consistent with UI guidelines and brand standards.
• Collaborate with developers, product managers, and stakeholders to support timely and successful delivery of design solutions.
• Advocate for inclusive and accessible design practices and educate stakeholders about them.
• Participate in design team meetings, provide constructive critique, and support fellow designers when needed.
• Use a data-informed approach by defining and tracking key metrics and communicating the user and business impact of design decisions.

Benefits

• Flexible hours.
• Training opportunities for professional development.
• Opportunity to work in a diverse, international, cross-functional environment with leading experts.
• Opportunity to learn from a senior leader and leadership team, with exposure to e-commerce and logistics industries.
• Career opportunities across multiple European locations.
• B2B-type contract.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed