Senior UX Designer

Cisco•Milpitas, CA

13d•$186,900 - $267,700

About The Position

The Senior UX Designer will shape user experiences for a cloud-based Data Center Infrastructure Management product that helps customers order, operate, monitor, triage, and remediate data center infrastructure. The role focuses on turning complex technical and operational problems into clear, approachable experiences, while influencing product direction and helping customers complete sophisticated work with greater confidence and less friction. Working within a collaborative, cross-functional team, the designer will partner with product managers, engineers, architects, researchers, content specialists, QA, and technical experts from early discovery through delivery. The role owns the end-to-end UX process for significant product areas, including discovery, problem framing, research, information architecture, interaction design, prototyping, validation, implementation handoff, and post-release learning. The designer will produce clear documentation, specifications, prototypes, and decision records, and contribute to product innovation, reusable design patterns, and improvements to design quality and product-development practices.

Requirements

Bachelor's degree plus 8 years of related experience, Master's degree plus 6 years, or PhD plus 3 years.
Experience leading complex digital products from discovery through implementation and validation with product and engineering teams.
A portfolio demonstrating strong interaction design, information architecture, prototyping, visual design, and systems thinking.
Proficiency with design tools such as Figma.

Nice To Haves

Experience designing complex technical products, particularly in networking or an adjacent domain, and learning unfamiliar concepts quickly.
Experience using customer evidence to shape product direction and evaluate outcomes.
Experience with design systems, reusable patterns, WCAG, and inclusive design.
Familiarity with frontend constraints, APIs, data models, or design-to-development workflows.
Experience mentoring designers, leading critiques or workshops, and raising design quality.
Strong facilitation, presentation, design-storytelling, and stakeholder-management skills.

Responsibilities

Lead significant UX and product design from discovery and research through interaction design, prototyping, implementation, and validation.
Simplify complex technical and operational problems through systems thinking, information architecture, interaction design, and visual craft.
Use customer research, usability findings, analytics, and other evidence to identify needs, influence product direction, and define success.
Partner with product, engineering, architecture, research, content, QA, and technical experts to align requirements, constraints, and trade-offs.
Create implementation-ready designs with clear rationale, specifications, acceptance criteria, accessibility guidance, and critical product states.
Work with engineering through delivery to resolve gaps, validate quality, and evolve reusable patterns and design-system guidance.
Champion accessible, inclusive, and consistent experiences across the product.
Scope and estimate work, manage priorities, and communicate dependencies or risks early.
Mentor other designers and strengthen team practice through critique, facilitation, and knowledge sharing.

Benefits

Medical, dental, and vision insurance, subject to plan eligibility rules.
401(k) plan with a Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Potential eligibility for Cisco restricted stock unit grants, subject to continued employment and vesting terms.
10 paid holidays per full calendar year and one floating holiday for non-exempt employees.
Paid day off for employee's birthday, paid year-end holiday shutdown, and four paid personal wellness days.
Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
Exempt employees participate in a flexible vacation time-off program with no defined limit, subject to availability and business limitations.
80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 unused hours carried forward.
Additional paid time away may be requested for critical or emergency family issues.
Optional 10 paid volunteer days per full calendar year.
Employees in non-sales roles are eligible to earn annual bonuses, subject to Cisco policies.