Senior UX Designer

DT Professional Services

About The Position

DT Pro is seeking experienced UX Designers to support specific customer experience initiatives. This role focuses on designing complex, task-based, and business-oriented experiences for both customers and internal users. The work is execution-focused and delivery-oriented. Designers will partner with a collaborative team of Journey Owners, Product, Technology, and Business stakeholders to translate funded initiatives into implementation-ready UX solutions. This is a fast-paced engagement with multiple initiatives moving forward at once. The role requires comfort balancing more than one project at a time and working within ambitious timelines. This role is not focused on marketing websites, campaign pages, or visual branding work.

Requirements

5+ years of experience as a UX Designer working on digital products, platforms, or applications.
Demonstrated experience designing complex, task-based, or workflow-driven experiences.
Strong collaboration and communication skills in cross-functional, enterprise environments.
Experience designing for customers and business users.
Strong experience using existing design systems and incorporating standardized UI components and patterns.
Ability to balance consistency with usability when working within established frameworks.
Proficiency with Figma.

Nice To Haves

Experience working with customer journey maps or service design artifacts.
Experience in regulated, operational, or enterprise-scale environments.
Familiarity with work tied to phased delivery.
Experience supporting internal tools or operational systems.

Responsibilities

Design complex, multi-step user flows and workflows that support real business tasks.
Translate approved opportunities into clear UX solutions.
Create user flows, wireframes, prototypes, and high-fidelity designs.
Apply existing design systems, standardized components, and established design patterns.
Ensure UX solutions align with usability, consistency, accessibility, and scalability standards.
Collaborate with cross-functional teams to ensure designs are feasible and implementation-ready.
Produce clear design documentation and specifications to support development handoff.
Participate in design reviews and iterate based on stakeholder and delivery feedback.
Design within enterprise constraints such as policy rules, process dependencies, data, and system limitations.