Senior US and Canadian Payroll Administrator

Cynet Systems•San Jose, CA

About The Position

Our client is seeking a detail-oriented and highly organized Senior Payroll Administrator to support end-to-end payroll operations for employees across the United States and Canada. This role independently manages complex payroll operations across both countries while ensuring compliance, accuracy, confidentiality, and a positive employee experience. The administrator processes payroll using ADP and Workday, maintains accurate records, supports reporting and audits, and responds to employee payroll questions.

Requirements

At least 5 years of payroll experience, including U.S. and Canadian payroll processing.
Strong proficiency with ADP (Workforce Now or similar) and Workday Payroll.
Extensive knowledge of U.S. federal and state and Canadian federal and provincial payroll regulations.
Experience processing multi-state and multi-province payroll.
Strong analytical skills and exceptional attention to detail.
Ability to manage confidential information with discretion.
Excellent communication and customer service skills.

Nice To Haves

CPP, PCP, or FPC certification.
Experience working in a fast-paced, deadline-driven environment.
Strong problem-solving and organizational skills.
Ability to work independently while collaborating effectively across HR, Finance, and Operations.

Responsibilities

Process bi-weekly and semi-monthly payroll for U.S. and Canadian employees using ADP and Workday.
Accurately calculate wages, overtime, bonuses, commissions, and special payments.
Validate timekeeping data and resolve payroll discrepancies with managers and employees.
Maintain payroll schedules and ensure timely processing.
Ensure compliance with federal, state, provincial, and local payroll regulations.
Prepare and reconcile payroll reports, including year-end documents such as W-2s, T4s, and ROEs.
Support internal and external audits by providing required payroll documentation.
Monitor legislative and regulatory changes affecting payroll operations.
Maintain accurate employee payroll records in Workday and ADP.
Assist with payroll system testing, updates, and troubleshooting.
Partner with HR and Finance to ensure data accuracy across systems.
Respond to employee inquiries about pay, deductions, taxes, and payroll policies.
Provide guidance on payroll processes and escalate complex issues as appropriate.