Senior Lead - US Payroll and Executive Payroll

Kyndryl•New York, NY

About The Position

Kyndryl is hiring a Senior Lead - US Payroll and Executive Payroll to oversee accurate, timely payroll processing and administration. The role connects employees, internal teams, and third-party payroll vendors, ensuring that Kyndryl’s pay policies are correctly integrated into payroll systems and that pay is calculated in accordance with applicable requirements. The position also coordinates third-party payroll system implementations and upgrades and supports global payroll system projects and transformation initiatives. The role interprets and applies policies concerning vacation, leaves of absence, disability, workers’ compensation, and union contracts. It supports payroll compliance by monitoring changing federal, state, regional, and local requirements, maintaining appropriate controls, and assisting with internal and external audits. The position also participates in employee offboarding, coordinating with former employees, labor unions, and internal teams. The successful candidate will support payroll operations and employee query resolution, work with vendors and stakeholders, improve operational efficiency, and use data and dashboards to monitor payroll metrics and inform decisions. Kyndryl describes opportunities to collaborate with colleagues globally and pursue professional development. The company offers employee learning programs, access to certification opportunities, and a volunteering and giving platform. Kyndryl does not currently require employees to be fully vaccinated against COVID-19, though client, customer, or partner site policies may require proof of vaccination; eligible individuals may request a medical or religious accommodation.

Requirements

Hands-on working knowledge of end-to-end payroll operations and a record of achieving payroll outcomes.
Ability to standardize payroll operations to global standard operating procedures while maintaining local compliance.
Knowledge of strategies and industry best practices for improving adherence to global processes.
Ability to apply agile project management principles to payroll transformation.
Excellent written and verbal communication skills for interacting with vendors and internal stakeholders.
Ability to educate teams on payroll processes and technologies.
Knowledge of global, regional, and local payroll laws and ability to maintain compliance.
Experience implementing internal controls and audits to mitigate compliance risks, including forensic payroll audits to identify fraud risks.
Ability to protect payroll data in line with GDPR, SOC 1, ISO 27001, other applicable standards, and organizational guidelines.
Knowledge of cloud-based payroll solutions, including SAP, Workday, ADP, or EY.
Ability to track payroll KPIs, including cost, accuracy, efficiency, cycle time, employee experience, and compliance.
Ability to use payroll data to forecast labor and payroll costs and compare performance against industry standards.
Ability to apply Lean Six Sigma process improvement methodologies.
Ability to manage payroll vendors and monitor service-level agreements and compliance benchmarks.
Fiscal competence to manage payroll budgets and optimize payroll expenses.
Customer-focused approach, growth mindset, and inclusive, collaborative working style.

Responsibilities

Process salaries accurately and on time according to the payroll calendar.
Manage payroll deductions, taxes, employee benefits, bank transactions, and salary payments through vendors and treasury.
Ensure secure delivery of payslips and maintain payroll documentation and records in accordance with legal and organizational guidelines.
Ensure tax and labor-law compliance, including appropriate deductions, reporting, audits, and governance approvals.
Support payroll software management, implementation, and integration with HR and finance systems.
Support and drive global payroll system implementations and transformation projects; coordinate with internal stakeholders and external vendors for project execution.
Interpret and apply pay policies for vacation, leaves of absence, disability, workers’ compensation, and union contracts.
Monitor payroll requirements and compliance obligations at the federal, state, regional, and local levels.
Implement internal controls and audits to mitigate compliance risks, including forensic payroll audits to identify fraud risks.
Manage payroll data security and privacy in accordance with GDPR, SOC 1, ISO 27001, and organizational guidelines.
Lead adoption of cloud-based payroll solutions, including SAP, Workday, ADP, and EY solutions.
Track payroll cost, accuracy, efficiency, cycle times, employee experience, and compliance KPIs; use data and dashboards to improve performance.
Use payroll data to forecast labor and payroll costs and compare payroll performance with industry standards.
Identify opportunities to streamline processes, standardize payroll operations to global SOPs, and apply continuous improvement methods.
Manage payroll vendors and ensure they meet service-level agreements and compliance benchmarks for a global workforce.
Support HR Services with escalated payroll queries and issue resolution, and educate teams on new processes and technologies.
Manage payroll budgets and optimize expenses without compromising compliance or employee experience.
Support employee offboarding in coordination with former employees, labor unions, and internal teams.
Manage incident-related payroll processes.