Senior Underwriting Assistant

AmTrust Financial Services•Dallas, TX

11d•Hybrid

About The Position

AmTrust Financial Services is seeking a Senior Underwriting Assistant to support its underwriting team with efficient and accurate handling of technical underwriting processes. Under moderate supervision, the role provides administrative support to multiple underwriters and completes tasks that help expedite underwriting, including policy processing and issuance for new business, renewal preparation, quoting and issuance, endorsements, cancellations, and related processing. The position may hold limited Letter of Underwriting Authority and supports Workers’ Compensation, Property, General Liability, Auto, and Umbrella lines of business. The role follows a hybrid schedule of three days in the office and two days remote, based in the Chicago, Illinois or Dallas, Texas office. The Senior Underwriting Assistant is expected to uphold AmTrust’s mission, vision, values, and organizational standards.

Requirements

2–3 years of property and casualty insurance work experience.
Knowledge and skills needed to underwrite Workers’ Compensation, Property, General Liability, Auto, and Umbrella lines of business.
Proven ability to work as a team player and an energetic personality.
Effective interpersonal, written, and verbal communication skills.
Ability to manage multiple priorities and meet productivity deadlines in a fast-paced environment.
Strong organizational skills, attention to detail, and a desire to learn.
Ability to provide information clearly and concisely, with appropriate detail, empathy, and professionalism.
Ability to build and maintain effective relationships.
Effective analytical skills to gather information, analyze facts, and draw conclusions.

Responsibilities

Provide instructions to the processing department for new and renewal accounts.
Provide instructions to the processing department for endorsement requests.
Process endorsements assigned to the Underwriting Department.
Fulfill broker requests for loss runs, policy copies, invoice copies, and related materials.
Support agencies with questions about renewal, endorsement, and cancellation status, billing, commissions, and other general matters.
Requote within current systems as needed, subject to limits on adjustments and available time frames.
Communicate effectively with internal and external contacts.
Complete renewal proposals as requested.
Manually rate coverages or policies that are not fully automated.
Handle the full renewal process as permitted by the Letter of Authority.
Complete file documentation according to best-practice guidelines.
Respond to agent service questions and resolve problems and service issues satisfactorily.
Follow up on outstanding issues, such as loss control recommendations.
Support underwriters in their activities as needed.
Keep current with market trends and demands.
Perform other functionally related duties as assigned.