Senior Underwriting Assistant

AmTrust Financial Services, Inc.•Saint Louis, MO

2d•Hybrid

About The Position

AmTrust is seeking a Senior Underwriting Assistant to support its Nonprofit underwriting team. The role partners with underwriters by assisting with renewal preparation, policy transactions, broker service requests, and account management activities that support portfolio growth, retention, profitability, and service objectives. This position offers insurance professionals the opportunity to expand their underwriting knowledge and develop toward future underwriting responsibilities. The role provides exposure to commercial underwriting operations, risk evaluation, agency management, and portfolio management while working alongside experienced underwriters. The ideal candidate is organized, customer-focused, eager to learn, and willing to take on increasing responsibility over time. This is a hybrid position requiring four days per week in the office and one day remote. The preferred location is Kansas City, Missouri, though qualified candidates may also be based in Chicago, Illinois, or Scottsdale, Arizona.

Requirements

At least 2 years of commercial lines insurance experience, preferably supporting underwriting operations.
Experience with one or more of the following coverages: Commercial Property, General Liability, Professional Liability, Commercial Auto, or Umbrella.
Strong understanding of commercial lines policy transactions, endorsements, renewals, and policy documentation.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills and commitment to superior customer service.
Ability to build effective relationships with agents, brokers, underwriters, and internal business partners.
Demonstrated interest in developing a long-term career in commercial underwriting.
Strong analytical, problem-solving, and time management skills.

Nice To Haves

Experience supporting nonprofit, human services, healthcare, educational, or religious organization accounts.
Prior underwriting assistant, underwriting technician, account management, or renewal specialist experience.
Previous delegated underwriting authority.
Professional insurance designation such as AINS, AU, API, CISR, or CPCU.

Responsibilities

Support renewals by preparing submissions, gathering underwriting information, and coordinating account activity to ensure timely completion.
Process endorsements, policy changes, cancellations, and other policy transactions assigned to the underwriting department.
Respond to inquiries from underwriters and agency partners about renewals, endorsements, policy documentation, billing questions, and account servicing needs.
Fulfill broker requests for loss runs, policy documents, endorsements, invoices, and other account-related information.
Monitor renewal pipelines and follow up on outstanding inspections, loss control recommendations, subjectivities, and agency requests.
Complete requotes, manual rating, and other underwriting support activities within established authority and guidelines.
Maintain accurate underwriting documentation and comply with company procedures and quality standards.
Support team objectives by helping drive retention, profitable growth, and exceptional agency service.