Senior Underwriting Assistant

AmTrust Financial Services, Inc.•Dallas, TX

12d•$25 - $33•Hybrid

About The Position

Under moderate supervision, the Senior Underwriting Assistant supports the underwriting team by efficiently and accurately handling technical aspects of the underwriting process. The role provides administrative support to multiple underwriters and completes tasks that expedite underwriting, including policy processing and issuance for new business, renewal preparation, quoting and issuance, endorsements, cancellations, and related policy processing. The position may hold limited Letter of Underwriting Authority. The employee is expected to understand and uphold AmTrust’s mission, vision, values, and organizational standards. This position follows a hybrid schedule, with three days in the office and two days remote, based in either the Chicago, Illinois or Dallas, Texas office.

Requirements

Knowledge and skills needed to underwrite Workers’ Compensation, Property, General Liability, Auto, and Umbrella lines of business.
2–3 years of Property & Casualty insurance work experience.
Proven ability to work as a team player and an energetic personality.
Effective interpersonal, written, and verbal communication skills.
Ability to manage multiple priorities and meet productivity deadlines in a fast-paced environment.
Strong organizational skills, attention to detail, and a desire to learn.
Ability to provide information clearly and concisely, with appropriate detail, empathy, and professionalism.
Ability to build and maintain effective relationships.
Effective analytical skills to gather information, analyze facts, and draw conclusions.

Responsibilities

Provides instructions to the processing department for new and renewal accounts.
Provides instructions to the processing department for endorsement requests.
Processes endorsements assigned to the Underwriting Department.
Fulfills broker requests for loss runs, policy copies, invoice copies, and related materials.
Supports agencies with general questions about renewal, endorsement, cancellation, billing, and commission matters.
Requotes within current systems as needed, limited to adjustments of credits, debits, or deductibles, or requotes that can be completed within the designated time frame.
Communicates effectively with internal and external contacts.
Completes renewal proposals as requested.
Manually rates coverages and/or policies that are not fully automated.
Handles the full renewal process as permitted by the Letter of Authority.
Completes file documentation according to best-practice guidelines.
Responds to agent service questions and resolves problems and service issues satisfactorily.
Follows up on outstanding issues, such as loss control recommendations.
Supports underwriters in their activities as needed.
Keeps current with market trends and demands.
Performs other functionally related duties as assigned.