Senior Underwriting Assistant - Support Specialist

Futuristic Underwriters LLC•Dallas, TX

About The Position

Futuristic Underwriters, an MGA affiliated with a financially sound and well-established organization, is seeking a Senior Underwriting Assistant to support day-to-day servicing operations for its growing commercial lines portfolio. The role works closely with underwriting, operations, and agency partners to provide timely, accurate, high-quality service across multiple commercial lines. As the portfolio grows, the Senior Underwriting Assistant will help build and support a servicing team, contribute to process optimization and automation initiatives, and help ensure servicing functions operate to a high standard. The ideal candidate has strong commercial insurance experience, preferably in a carrier or MGA environment, with hands-on experience across multiple commercial lines. The position offers ground-floor participation in defining company culture, establishing underwriting style, and influencing capability priorities, along with a competitive salary and incentive structure and a full benefits package.

Requirements

  • 7+ years of multi-line commercial insurance experience within a carrier environment.
  • Strong experience handling post-bind servicing activities, including endorsements, renewals, cancellations, reinstatements, and general policy maintenance.
  • In-depth knowledge of General Liability, Business Auto, Commercial Property, and related lines.
  • Strong communication skills with the ability to influence internal and external stakeholders.
  • Demonstrated ability to lead, coach, and build high-performance teams in a dynamic environment.
  • Detail-oriented with a strong focus on quality, accuracy, and customer service.

Nice To Haves

  • Familiarity with the Excess & Surplus (E&S) market is highly preferred.
  • Commercial insurance experience from the carrier or MGA side is preferred.

Responsibilities

  • Process post-bind servicing activities, including endorsements, cancellations, reinstatements, and general policy maintenance, while ensuring timely and accurate customer service.
  • Manage renewal business, including reviewing exposures, loss history, and pricing for upcoming accounts; renewal authority may be earned based on experience, quality, and performance.
  • Provide experienced multi-line support across commercial lines products, including General Liability, Business Auto, Property, Workers’ Compensation, Excess Liability, and related coverages.
  • Assist with operational projects, workflow improvements, and service initiatives to support the continued growth and expansion of the book of business.
  • Serve as a resource and mentor for others, helping build a collaborative and service-oriented team environment.
  • Collaborate with underwriting, operations, and agency partners to improve service efficiency, communication, and turnaround times.
  • Maintain compliance with carrier guidelines, state regulations, and E&S servicing requirements while meeting established service standards and quality expectations.

Benefits

  • Competitive salary and incentive structure.
  • Full benefits package including medical, dental, vision, disability, and life coverage.
  • 401(k) with up to 4% match after 90 days of employment.
  • Ground-floor participation in defining a dynamic culture, establishing underwriting style, and influencing new capability prioritization.
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