Senior Travel Risk Program Manager

St. Jude Children's Research Hospital•Remote - TN, TN

1d•Remote

About The Position

The Senior Travel Risk Program Manager leads the execution and continuous improvement of the Travel Risk Management program, ensuring alignment with organizational objectives and duty-of-care obligations. This role safeguards the health, safety, and security of personnel traveling globally or operating off-campus by partnering with internal stakeholders and external providers to support preparedness, incident response, and the management of travel-related and global risks. This position may be eligible for remote work. However, St. Jude requires all remote employees to: Travel to our Memphis campus for the interview process and/or orientation, if selected. Travel to Memphis to work on-site for one week per quarter, or as requested based on business needs, if hired.

Requirements

Bachelor's degree in relevant field required.
4 + years of experience in travel risk management, global security, emergency management, risk intelligence analysis, international operations, or related field.
Prior experience in managing multiple elements of a compliance program (e.g., governance, auditing and monitoring, training, risk assessment, investigation of compliance concerns and action recommendation).
Proven performance in earlier role.

Nice To Haves

Experience monitoring global events and assessing risk impacts to travelers or operations.
Knowledge of incident response, crisis management, or duty-of-care frameworks.
Experience managing programs or projects in a global and/or cross-functional environment.
Experience supporting global operations or international program expansion initiatives.

Responsibilities

Manage and support the implementation and continuous improvement of the Travel Risk Management program.
Serve as a primary point of contact for travel risk–related questions, issues, and incident coordination.
Monitor global events and emerging risks (e.g., security, safety, health, and transportation/infrastructure disruptions) that may impact organizational personnel or operations.
Conduct risk assessments, analyze trends, and develop actionable mitigation recommendations.
Support governance and compliance activities, including reporting, audits, and corrective actions.
Develop and deliver training and awareness programs related to travel health, safety, and security.
Prepare and present risk insights, program updates, and recommendations to stakeholders.
Ensure relevant policies, standards, and procedures are clearly understood and consistently applied by personnel traveling on behalf of the organization and supporting global operations.
Perform additional duties as assigned to support departmental and institutional objectives.
May require occasional after-hours support in response to global incidents.
Maintains regular and predictable attendance.
Consistently meet job expectations, adhere to policies, and deliver quality work while applying St. Jude values and principles.