About The Position

As a Senior Transportation Supervisor at RXO, you will act as a change agent for the team and drivers. You will help ensure organizational initiatives and solutions are successfully implemented, maintained, and improved when needed. The role involves leading implementations and change management, defining business problems and recommending solutions, coordinating with internal departments, and supporting internal and external clients. The listed responsibilities and skills are not exhaustive of all requirements for this job classification.

Requirements

  • At least 3 years of experience with implementations in the transportation or logistics industry.
  • Experience in 2 or more of the following disciplines: supply chain management, transportation, or distribution.
  • Project management experience.
  • Experience with Microsoft Office, including Visio, Access, and Project.

Nice To Haves

  • Bachelor’s degree.
  • Excellent planning, client support, communication, and organizational skills.

Responsibilities

  • Lead large-scale implementations.
  • Oversee and lead change management initiatives and provide continuing post-implementation support.
  • Define business problems, identify solutions, and provide analysis and recommendations.
  • Work with internal departments to develop documented implementation plans and schedules, assist with implementation, and provide post-implementation feedback and support.
  • Conduct scheduled progress reviews on all current projects.
  • Provide customer support management for internal and external clients according to the customer management process, using tools such as action item lists and progress reports.
  • Design and/or report methodology for ongoing operations.
  • Ensure internal and external client issues are addressed in a timely manner.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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