Senior Transformation Manager

Quantum Health•Chicago, NY

20h•Hybrid

About The Position

The Senior Transformation Manager leads enterprise transformation initiatives that advance strategic goals through program and project support and cross-functional coordination. The role oversees complex cross-functional programs and supports the implementation of go-to-market, client success, operational, and financial improvement efforts. It uses analytical skills, financial acumen, and project execution capabilities to translate strategic objectives into actionable programs. The Senior Transformation Manager works closely with business leaders and partners in finance, operations, product, and transformation to identify opportunities, prioritize initiatives, deliver transformation outcomes, and maximize value creation. The position is based at the company's Dublin, Ohio campus with hybrid flexibility, or may be performed remotely anywhere in the United States.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
2–3 years of experience in healthcare, health plans, population health, care navigation, employer benefits, or healthcare data environments.
Ability to excel amid ambiguity and move work forward with limited prescriptive direction.
Experience supporting cross-functional teams and projects with measurable outcomes.
Strong organizational skills, including the ability to manage multiple priorities and workstreams.
Excellent communication skills, including the ability to distill complex information into executive-ready formats.
Proficiency in Microsoft Office and other data tools as necessary.
Working knowledge of project management and change enablement practices.
Curiosity, adaptability, and a proactive problem-solving mindset.
Personal accountability and trustworthiness, and commitment to the company’s policies, values, ethics, and protection of sensitive data.
Legally authorized to work in the United States permanently and on an ongoing basis without sponsorship.

Nice To Haves

Positive, people-oriented approach and enthusiasm for working in a high-performance, fast-paced industry.

Responsibilities

Partner with the Product Transformation team on multi-year planning and goal setting.
Define KPIs and performance metrics to track progress against strategic goals.
Support initiative prioritization and sequencing based on risk, dependencies, and impact.
Build relationships and communicate effectively with frontline teams through executive leadership.
Prepare presentation materials and status updates for executive-level reporting.
Manage initiative workplans, timelines, and execution status.
Collaborate with initiative leads and cross-functional teams to support key deliverables.
Facilitate working sessions, maintain project documentation, and track milestones.
Monitor and report progress toward benefit realization, highlight issues, and support resolution.
Use data and performance metrics to assess progress, identify course corrections, and support benefit realization.
Apply continuous improvement methods to identify inefficiencies and suggest corrective actions.
Support change management activities to drive adoption and sustainability of transformation efforts.
Perform other duties as assigned.

Benefits

Competitive base and incentive compensation.
Health, vision, and dental coverage, including healthcare navigation services.
Life insurance.
Legal and identity protection.
Adoption assistance.
Employee assistance program (EAP).
Teladoc services.
401(k) plan with up to 4% employer match and full vesting on day one.
Paid time off (PTO).
Seven paid holidays.
Parental leave.
Volunteer days.
Paid sabbaticals.
Tuition reimbursement up to $5,250 annually.
Certification and continuing education reimbursement.
Discounted higher education partnerships.
Paid trainings and leadership development.
Modern workplace with casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services.