Senior Training Specialist - Supply Chain

Stanford Health Care•Palo Alto, CA

21d•$52 - $68

About The Position

The Senior Training Specialist for Supply Chain is responsible for developing and implementing training programs for staff across Supply Chain functional areas and leadership levels, from frontline employees through leadership. Training materials are created in multiple formats, including written materials, in-person instruction, and technology-enabled content. The role also supports employee development and the growth of internal talent. The specialist works with subject matter experts to develop training materials, uses technology such as HealthStream and videos to deploy them, and creates customer-facing Supply Chain training for the intranet. The role organizes group learning opportunities, builds development plans with Supply Chain leaders, coaches and trains staff, and supports cross-training and functional-team efficiencies. The position assesses organizational and individual training needs, develops and delivers instructional programs covering technical and operational skills, and contributes to curricula and instructional methods. It prepares teaching aids and reference materials, evaluates program effectiveness, maintains and archives training records, and sustains new-hire, remediation, refresher, and enhanced-skills training programs. The specialist also provides performance feedback, retrains staff when needed, and develops routine audits to verify that policies and processes are followed.

Requirements

Bachelor’s degree in a work-related field or discipline from an accredited college or university.
At least 5 years of experience in teaching, developing teaching curricula, and/or Supply Chain.
Ability to collaborate with internal Supply Chain and external colleagues.
Ability to teach Supply Chain leaders how to teach new skills to their teams.
Experience using technology for teaching purposes.

Nice To Haves

At least 5 years of teaching within Supply Chain is preferred.

Responsibilities

Work with subject matter experts to develop training materials for all aspects of Supply Chain.
Use technology, including HealthStream and videos, to deploy training materials.
Develop customer-facing Supply Chain training materials for the intranet, including materials on issuing purchase orders, the new product request process, and RFID ordering.
Build a catalog of external Supply Chain leadership training and work with Supply Chain leaders to create development plans for themselves and their teams.
Organize and run group trainings, including short lunch-and-learn sessions for frontline staff and CMRP certification training.
Develop one-point lessons for Supply Chain teammates and customers.
Coach and train staff, including on efficiencies related to cross-training and functional teams.
Drive staff engagement, retention strategies, and continuous effective training.
Conduct organizational and individual training and development needs analyses and assessments.
Develop and implement training and development programs and initiatives to meet assessed needs.
Plan, develop, and deliver individual and group training programs covering technical and operational skills.
Assist in developing training curricula; formulate or review training outlines; determine suitable instructional methods and formats; and evaluate vendor programs for incorporation where appropriate.
Develop teaching and visual aids, instructional materials, computer tutorials, and reference materials suited to program objectives.
Evaluate training and development program effectiveness and use evaluation data to revise or recommend changes to objectives and methods.
Manage and archive training records.
Maintain new-hire, remediation, refresher, and enhanced-skills training programs.
Provide feedback to managers and staff; retrain staff when necessary or work individually with staff to improve performance.
Develop routine audits of staff performance to ensure policies and processes are followed.
Perform other duties as assigned.