Senior Training Specialist - Supply Chain
About The Position
The Senior Training Specialist for Supply Chain develops and implements training programs for staff across all Supply Chain functional areas and leadership levels, from frontline employees to leaders. Training materials are delivered through multiple methods, including written materials, in-person instruction, and technology. The role also supports employee development and growth of internal talent. The specialist works with subject matter experts to create training materials, uses technology such as HealthStream and videos to deliver training, and develops instructional resources for Supply Chain staff and customers. The position organizes group trainings, builds development plans with Supply Chain leaders, and provides coaching and training to improve staff skills, efficiencies, engagement, and retention. The role assesses organizational and individual training needs; develops and delivers programs and curricula; prepares instructional materials and visual aids; evaluates training effectiveness and recommends improvements; and manages training records. It maintains new-hire, remediation, refresher, and enhanced-skills training programs, provides feedback to managers and staff, retrains employees when needed, and develops routine audits to ensure policies and processes are followed. Other duties may be assigned.
Requirements
- Bachelor’s degree in a work-related field or discipline from an accredited college or university.
- At least 5 years of experience in teaching, developing teaching curricula, and/or Supply Chain.
- Ability to collaborate with internal Supply Chain colleagues and external colleagues.
- Ability to teach Supply Chain leaders how to teach new skills to their teams.
- Experience using technology for teaching purposes.
Nice To Haves
- At least 5 years of teaching within Supply Chain is preferred.
Responsibilities
- Work with subject matter experts to develop training materials for all aspects of Supply Chain.
- Use technology, including HealthStream and videos, to deploy training materials.
- Develop training materials for Supply Chain customers to post on the intranet, including guidance on issuing purchase orders, new product requests, and RFID ordering.
- Build a catalog of external Supply Chain leadership training and work with Supply Chain leaders to develop plans for themselves and their teams.
- Organize and conduct group trainings, including lunch-and-learn sessions and CMRP certification training.
- Develop one-point lessons for Supply Chain teammates and customers.
- Coach and train staff, including on efficiencies related to cross-training and functional teams.
- Drive staff engagement, retention strategies, and effective continuous training.
- Conduct organizational and individual training and development needs analyses and assessments.
- Develop and implement training and development programs and initiatives to meet assessed needs.
- Plan, develop, and deliver individual and group training in technical and operational skills.
- Assist with training curricula, select instructional methodologies and formats, and evaluate vendor programs for alignment with training goals.
- Develop teaching and visual aids, instructional materials, computer tutorials, and reference materials.
- Evaluate training program effectiveness and use evaluation data to revise or recommend changes to objectives and methods.
- Manage and archive training records.
- Maintain new-hire, remediation, refresher, and enhanced-skills training programs.
- Provide feedback to managers and staff; retrain staff or work individually with them to improve performance.
- Develop routine audits of staff performance to ensure policies and processes are followed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
